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Sales Rehash and Outreach Rep

Sales Rehasher & Outreach Caller — Job Description

13 Oct 2026 · @Jared

About the role

O.N. Point Pressure Washing is hiring a Sales Rehasher & Outreach Caller to turn quotes we've already sent into booked jobs. We're a Fort Worth-based commercial and residential exterior cleaning and holiday lighting company, running three trucks across DFW and serving national brands like Raising Cane's, Chick-fil-A, Aldi, Starbucks and TopGolf.

Every week we send out estimates that go quiet. Your job is to pick up the phone, re-open those conversations, and get a yes or a clear no. You'll also work a short list of outbound calls to new commercial prospects. This is a phone-first, results-driven seat: no field work, no estimating, no customer service tickets.

Reports to: General Manager Location: Remote (phone and CRM based) Type: Full-time, 30-day paid trial period followed by a performance review

What you'll do

Rehash lost and expired quotes (about 70% of your day)

  • Call every quote in the CRM that has gone unanswered after our automated follow-up sequence ends

  • Re-open the conversation, find out what's holding the customer back (price, timing, scope, forgot about it), and handle the objection

  • Close the job on the call or set a firm callback date; move the deal to a clear outcome: Booked, Future Follow-Up, or Lost (with reason)

  • Work older quotes from past seasons and past customers who haven't rebooked, including last year's holiday lighting installs

  • Log every call, outcome, and next step in the CRM the same day

Outbound outreach calls (about 30% of your day)

  • Call a provided list of commercial prospects (restaurants, retail, property managers, HOAs) to introduce O.N. Point and book a site walk or estimate

  • Follow up on cold email campaigns by phone when a prospect opens or clicks

  • Qualify the lead (property type, square footage, decision maker, timing) and hand it to the GM or estimator with clean notes

Reporting

  • Hit a daily call volume target and a weekly target for quotes revived and estimates booked

  • Send a short end-of-day report: calls made, conversations had, jobs booked, revenue booked, callbacks scheduled

What we're looking for

Must-haves

  • 1+ years of phone sales, appointment setting, collections, or inside sales experience

  • Comfortable making 60–100+ outbound dials a day and hearing "no" without losing momentum

  • Fluent, clear, confident spoken English; you sound like a professional on the phone

  • Able to handle price and timing objections and ask for the sale directly

  • Disciplined with a CRM: every call logged, every next step scheduled, no leads falling through the cracks

  • Reliable high-speed internet, a quiet workspace, and a headset

  • Available for a consistent daily shift during U.S. Central Time business hours

Nice-to-haves

  • Experience selling home services, commercial services, or B2B to restaurants and property managers

  • Familiarity with tools like GoHighLevel, Jobber, HubSpot, or a similar CRM/dialer

  • Experience reviving old or cold leads specifically

You'll fit here if you live our values: Integrity, Hustle & Discipline, Ownership, and Excellence in the Details. We want someone who treats the pipeline like it's their own money.

Schedule, pay, and how to apply

Schedule: Monday–Friday, 9:00 AM – 5:00 PM Central Time

Compensation: Base pay plus commission on every revived quote and booked estimate you produce. [Fill in: base rate and commission structure]

Trial period: The first 30 days are a paid working trial. At day 30 we review your call volume, quotes revived, and jobs booked, and decide together on a permanent role.

What we provide: CRM access, a dialer or VoIP line, call scripts and objection-handling guides, a daily lead list, and direct coaching from the General Manager.

To apply: Send a short note on your phone sales experience and a 60-second voice recording introducing yourself as if you were calling a customer whose quote expired last month. [Fill in: application email or link]

O.N. Point Pressure Washing · 12801 Harmon Rd, Fort Worth, TX · (682) 338-1945

Don't wait, tomorrow could be too late.