
IT Project Manager
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About The Role
OpenLoop is looking for an IT Project Manager to join our team remotely. In this role, you will be responsible for driving key technology initiatives that keep OpenLoop’s systems secure, scalable, and ready to support our mission of connecting quality clinicians with patients nationwide. You’ll lead and organize projects across our IT department—spanning infrastructure, support, and systems administration—to ensure timely, compliant, and high-impact delivery. This role is ideal for someone who thrives in a fast-moving startup environment and takes pride in building efficient, compliant technology foundations that power better healthcare.
What You’ll Do
Manage multiple concurrent IT projects from initiation through completion
Develop and maintain project plans, timelines, and resource allocations
Meet regularly with team members to keep them on track and remove roadblocks
Establish and track measurable metrics for ongoing projects
Report project progress, milestones, and risks to leadership
Facilitate standups, retrospectives, and IT team updates
Support directors and team leads in prioritizing initiatives and managing dependencies
Promote accountability, transparency, and clear communication across the IT organization
Other duties as assigned
Who You Are
Bachelor’s degree in Information System, Computer Science or related field is preferred
5+ years of experience managing IT, engineering, or technical projects
Proven track record of leading technology teams to successful project delivery
Experience with project management tools (e.g., Jira, Asana, ClickUp, Smartsheet)
Excellent communication, organization, and problem-solving skills
Ability to thrive in a fast-paced, evolving environment
Demonstrated ability to lead initiatives that are delivered on time and drive measurable impact
Strong understanding of IT infrastructure, support operations, and system lifecycles is preferred
PMP, CAPM, or Agile/Scrum certification
Experience managing projects in healthcare, tech startups, M&A integrations, or regulated environments
Background in vendor coordination or SaaS implementation projects is highly preferred
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
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