Behavioral Health Content Writer

Who we are

Path is a healthtech company dedicated to making mental health care work for everyone. Path takes a patient-first approach, where treatment is more accessible, personalized, and effective. With Path, it’s easy to find a high-quality therapist or psychiatrist who accepts insurance and is actively accepting new patients.

What we’re solving

Over 65 million Americans have a treatable mental health issue — that’s 1 in 5 people. Today it’s difficult to find a provider, and for those with complicated conditions, it’s nearly impossible to find coordinated care. We’re here to fix this.

Our Mission

Path's mission is to make mental healthcare work for everyone.

The Role:

On Path’s Support Operations team, we’re making it easy for our Patients, Providers, and internal teams to find quick and effortless solutions. Our Behavioral Health Content Writer will play an integral role in the growth and scalability of Path and add a behavioral health lens to content for both our internal teams and our external clients. We are looking for a highly collaborative and skilled communicator who can synthesize technical information and create processes and best practices for both therapists who work with Path and our Support team.

You will:

• Develop product and process training content for therapists using a behavioral health lens, including help center content, video scripts, and support training.

• Utilize a variety of media, including text, graphics, video, and audio, to create engaging and interactive content

• Create, write, audit, and own Help Center content for the therapist audience

• Synthesize technical and clinical information for internal and external audiences

• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, job aids, and process documentation

• Work with department leadership to prioritize training initiatives and identify stakeholder needs

• Build best practices and standards to create an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes

• Ensure scalability of the training content through the development of technology and a train-the-trainer approach

• Analyze course evaluations in order to judge the effectiveness of training sessions and to implement suggestions for improvements

You Have:

• 2+ years of experience creating Behavioral Health in a writing or content creation role

• Ability to synthesize and simplify complex tools and workflows for adult learners using multiple mediums 

• Experience in developing professional development materials for Internet-based platforms

• Proven time management skills to effectively coordinate multiple projects 

• Previous experience working in Tech a plus

• Fluency in LMS and Content Creation Solutions a plus

• Experience using Camtasia or similar video editing software a plus

Our Team

The people of Path are what truly define our mission and determine our impact on the world. We believe in building not only a team, but a diverse community that thrives by helping each other succeed and grow and inspiring each other by taking on big challenges.

For employees, Path is a 100% remote healthtech company and we’re HIRING! We're excited to bring people onto the team who are committed to raising the bar on mental health care.

As Part Of Our Team, Full-Time Employees Receive

• The ability to work from any location within the US

• Competitive pay and benefits that do not change based on location

• 2 company-wide shutdown weeks each year to focus on self-care 

• Paid parental leave to support you and your family

• Medical, dental, and vision insurance through our employer plan

• Access to our 401K 

• Access to an Employer Assistance Plan (EAP) through our insurance plan 

• The equipment you need to ensure your home office sets you up for success