Director of Leadership Operations

Who We Are

At Pause Breathwork, we believe something radical: emotional suffering should be optional.

Our mission is to spread breathwork and somatic healing across the globe so people can feel alive, liberated, and connected. We’re not just another wellness company — we’re building a movement.

Our values run deep:

• Embodied Wellness – we practice what we teach.

• Mission-Centered – everything we do points back to healing the world.

• World-Class Experience – only the best for our students, clients, and community.

• Results-Driven – we track, measure, and optimize for real impact.

• Extreme Ownership – no finger-pointing, no excuses, we own our results.

We’re a remote team sprinkled all over the world. Even though we’re behind different screens, the vibe is pure connection. We laugh hard, create big, and make magic happen together. Working here is the sweet spot between being deeply mission-driven and having a ridiculous amount of fun.

Role Purpose

The Operational Director is the operational leader responsible for translating the CEO’s vision into consistent execution across the business.

This role owns the company’s commercial operating system by ensuring Marketing, Sales, Revenue Operations, Delivery, Finance, and external partners are aligned, accountable, and executing toward the company’s most important goals.

The Operational Director does not create the company’s marketing strategy or replace department experts. Instead, they ensure the existing strategy is executed with excellence, bottlenecks are removed, decisions are implemented quickly, and the business consistently achieves its booked call, revenue, and profit goals.

This person becomes Samantha’s operational counterpart, allowing Samantha to focus on vision, brand, innovation, partnerships, growth, and motherhood.

Core Responsibilities

1. Own Commercial Execution

   • Own the execution required to consistently achieve the company’s weekly booked call targets, monthly revenue targets, and profit goals

   • Ensure every commercial initiative ultimately supports the company’s North Star metric

   • Monitor leading indicators and proactively identify risks before they impact revenue

   • Drive cross-functional execution to ensure Marketing, Sales, Revenue Operations, Delivery, and Customer Experience remain aligned

   • Ensure every department understands how their work contributes to company revenue

2. ⁠Lead Company Execution

   • Own execution of quarterly priorities, annual goals, and strategic initiatives

   • Facilitate weekly leadership meetings with clear decisions, accountability, and follow-up

   • Run company scorecards and ensure KPIs are reviewed consistently

   • Ensure action items are completed on time

   • Eliminate bottlenecks that slow execution

   • Maintain visibility across every major company initiative

3. Hold Leaders Accountable

   • Hold department leaders accountable to KPIs, deadlines, and deliverables

   • ⁠Ensure projects move forward without CEO intervention

   • ⁠Escalate issues quickly when execution falls behind

   • ⁠Drive clear ownership across every department

   • ⁠Create a culture of accountability, urgency, and follow-through

4. Own the Commercial Rhythm

Own the rhythm—not the individual execution—of:

• Marketing campaigns

• Sales pipeline health

• ⁠Booked call targets

• ⁠Funnel performance

• Launch readiness

• ⁠Vendor performance

• Cross-functional communication

• Weekly performance reviews

• Post-launch retrospectives

If booked calls fall below target, this role brings together the appropriate leaders, identifies root causes, assigns owners, and ensures corrective action is taken immediately.

5. Marketing Leadership & Oversight

Partner closely with Marketing Operations and external marketing partners to ensure flawless execution.

Responsibilities include:

• Ensure campaigns launch on time

• Hold agencies, contractors, and vendors accountable

• ⁠Ensure creative, copy, funnels, and campaigns move efficiently through production

• ⁠Review campaign performance and facilitate optimization discussions

• ⁠Ensure marketing projects remain aligned with revenue priorities

• Protect execution timelines without becoming the bottleneck

This role does not replace Marketing Operations or create the CEO’s marketing strategy.

6. Cross-Functional Leadership

Partner with:

• Marketing Operations

• ⁠Sales

• ⁠Customer Experience

• ⁠Finance

• ⁠Delivery

• ⁠Paid Ads Agencies

• ⁠Contractors

• ⁠Technology partners

Ensure every department is aligned toward company objectives and operating from the same priorities.

7. CEO Partnership

Serve as Samantha’s operational extension by:

• Protecting CEO time

• ⁠Filtering decisions that do not require CEO involvement

• Driving initiatives from decision to completion

• Maintaining awareness of company risks, opportunities, and priorities

• Preparing leadership discussions with recommendations instead of problems

• Ensuring the business continues operating efficiently during travel, speaking engagements, and maternity leave

What Success Looks Like

Within 6–12 months

• The company consistently achieves or exceeds weekly booked call targets

• ⁠Revenue goals are consistently achieved through disciplined execution

• ⁠Marketing, Sales, Revenue Operations, and Delivery operate as one aligned commercial engine

• ⁠Leadership meetings drive decisions rather than discussions

• ⁠Projects launch on schedule without CEO intervention

• ⁠Vendors and agencies are proactively managed and held accountable

• ⁠Bottlenecks are identified and solved before impacting performance

• ⁠Samantha is no longer the central point of coordination for day-to-day execution

• The business operates effectively whether Samantha is present or not

KPIs

• Commercial Performance

  • Achieve the weekly booked call target

  • Achieve 90–100% of monthly revenue goals

  • Maintain company profit margin at or above target

  • Deliver quarterly priorities on time

  • Launch campaigns on schedule

• Leadership

  • Leadership scorecards reviewed weekly

  • Department accountability maintained

  • Cross-functional blockers resolved quickly

  • ⁠Vendor and agency performance managed proactively

• CEO Leverage

  • Increase CEO Freedom Score

  • ⁠Significantly reduce CEO involvement in day-to-day operational decisions

  • ⁠Enable Samantha to spend the majority of her time on vision, partnerships, speaking, innovation, content, and brand

Who You Are

• ⁠Experienced operational leader with a track record of leading cross-functional teams

• Deep understanding of marketing, sales, launches, funnels, and revenue operations

• Able to translate vision into disciplined execution

• ⁠Strong project prioritization and decision-making skills

• Naturally creates accountability without micromanaging

• ⁠Highly organized, proactive, and calm under pressure

• Comfortable leading both internal teams and external vendors

• Thinks in systems, processes, and measurable outcomes

• Commercially minded with a strong understanding of the metrics that drive business growth

• Able to identify patterns, diagnose bottlenecks, and mobilize teams toward solutions

• Trusted partner who can operate as Samantha’s operational and strategic extension

What This Role Is Not

This role is not:

• ⁠A Marketing Director responsible for creating marketing strategy

• A traditional Operations Manager focused primarily on administration

• ⁠A Project Manager coordinating individual tasks

• A Revenue Operations specialist focused on CRM, dashboards, or systems

• A Marketing Operations specialist responsible for building funnels, automations, dashboards, or backend infrastructure

Those responsibilities remain with the appropriate department leaders. The Operational Director exists to ensure those departments operate together as one high-performing commercial organization, consistently delivering the company’s booked call, revenue, and profit goals.

Why You’ll Love Working Here

• A deeply meaningful mission — everything you do helps reduce suffering and increase aliveness

• A remote-first lifestyle with a team that actually feels like family

• A chance to work with a CEO who’s a creative firecracker and deeply committed to both mission and team

• Real ownership of your role — your ideas matter here, and you’ll see them come to life

• A culture that values fun as much as impact. Think: belly laughs on Zoom, Slack threads full of gifs, and a team that truly has your back

Application Process

Here is the outline of the whole application process, so you know what to expect:

1. Fill in and submit the application form

2. Several video interviews where we try to get to know you better and give you a chance to get to know us, as well as talk about your previous experiences and future goals

3. Interview Task 

4. Reference checks 

5. If that goes well, we will make an offer and continue working together!