Sr. Site Reliability Engineer

Our mission at Pismo is to replace the outdated infrastructure that still powers the backend of most digital payments. We are a technology company known for our leading core banking and payment platform. Our platform provides cloud-native solutions for core banking and payments, paving the way for a new generation of more sophisticated payment solutions. We're looking for talented people to help us deliver cutting edge solutions to ensure our customers enjoy world class solutions. We started in Brazil and are now almost 600 people globally. Come and join the adventure.

Summary

Production Engineering at Pismo is a diverse, dedicated and passionate team of engineers and leaders, responsible for providing the core infrastructure for Pismo’s growing product platform across the globe. We are guided by best practices based on testing, continuous integration, automation and reliability.

Within Production Engineering, the Platform squad primarily focusses on building, maintaining and improving Pismo's core infrastructure hosted in AWS - including Kubernetes clusters, networking (VPCs, public and private connectivity, DirectConnects and VPNs) and security maintenance. 

What you'll do

• Technological reference for the other team members

• Design the technology strategy to be used by the team

• Proactive and driven approach to problem-solving

• Skilled in automation to help the team to develop solutions and solve problems

• Identifies and eliminates technical barriers before they become blockers

• Provides roadmap for implementing engineering and architectural practices

• Ensures the squad meets quality, functionality and security standards

• Mentor and trainer to junior engineers, from coding to design architecture

• Handle production incidents during working-hours as part of a follow-the-sun rota

Minimum Qualifications

• AWS Core Services (VPC, EKS, S3, R53, EC2)

• Infrastructure as Code (Terraform, Helm)

• Containerisation (EKS/Kubernetes, Istio)

• Load Balancing (Global Accelerator, PrivateLink)

• Networking Principles (Transit Gateway, Routing)

• Continuous Integration and Deployment (GitHub, ArgoCD/Codefresh)

• Observability & SRE Principles (Grafana, CloudWatch, Honeycomb)

• Security (AWS Security Hub)

   

Core Benefits

• Yearly Incentive Bonus 

• Core Benefits ( Including private medical, eye care, dental, well being support, life insurance, income protection, employee discounts, education assistance, emergency childcare, pension.)

• Smart Benefits ( personal fund to be allocated flexibly across a wide range of options )

• 28 days annual leave ( excluding bank holidays )

Technologies that we apply in our day

Platform Engineering

• AWS 

• Codefresh

• ArgoCD 

• Grafana & Honeycomb

• Kubernetes 

• Terraform

• Go, Python, and Shell Script

• Prometheus

• Istio

Pismo is a techfin providing a cutting-edge processing platform for card issuing, digital accounts, wallets, merchant management, and other next-gen payment solutions. We currently process millions of accounts for fintechs and large banks worldwide, from Latam and expanding into European and Asian markets, who launch next generation products using Pismo’s resilient and innovative infrastructure.Pismo’s growing list of innovative offerings include:

• Card Issuing: A fully featured platform for Visa, Mastercard, or private level issuing of credit and prepaid cards. Pismo’s platform allows its customers to control everything from client acquisition to account management.

• Digital Banking & Wallets: Pismo provides a transaction banking core for modern digital banking experiences, from easy client acquisition to enriched cash-in / cash-out operations and internal transfers / P2P transactions.

• Seller Management: From the onboarding to the daily management of each seller, Pismo’s platform runs a workflow process with pertinent settlement and commercial parameters for each transaction, such as MDR, clearing rules, settlement requirements, and days to pay.

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Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.