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Account Executive - Mid Market

Role Description:

ShipBob is hiring an Account Executive - Mid Market that will add tremendous value to larger merchants that are ready to make their supply chain strategy a competitive advantage. You will be a value-add matchmaker between ShipBob's global capabilities and the growth goals of Mid-Market Merchants. We have just scratched the surface of our total addressable market, so the right high-performing seller will have the chance to build, manage, and deliver a significant book of business. You will exercise your discretion to negotiate contract terms as well as work cross functionally to provide full stack operations, pricing, and product solutions.   

What you’ll do:

  • Creatively connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to understand the Merchant's goals and determine a mutual fit. 

  • Work with Sales Engineer to construct a full stack solution for potential customers. 

  • Work with pricing and analytics teams to ensure competitive pricing while maintaining positive margins. 

  • Identify the nuances of customer’s business and consult on partners and integrations which could help facilitate a partnership with ShipBob as well as greater efficiencies for the business. 

  • Follow Mid-Market Sales Process, keeping up with any iterations made by the business. 

  • Move customers efficiently through the sales process, ensuring all expectations are properly set and understood. 

  • Negotiate contract terms and general partnership agreements.  

  • Have a thorough understanding of both our tech offerings and Operational capabilities.  

  • Maintain an updated, clean and thorough pipeline to ensure proper forecasting and up to date CRM notes so account status is clear.  

  • Provide feedback to management to continue to improve the sales process and Merchant experience. 

  • Facilitate proper handoff to the post sales team. 

  • Additional duties and responsibilities as necessary.

What you’ll bring to the table:

  • At least 5+ years of Account Executive sales experience closing complex deals with an average deal size >$1M.

  • Demonstrated experience managing cross-functional stakeholders and clients through a 6–12-month sales cycle.

  • A network of contacts and relationships in the Mid-Market e-commerce space built on your trusted reputation.

  • Track record of helping e-commerce merchants expand into international markets is a plus. 

  • Excellent verbal and written communication skills 

  • Excellent organizational skills, both for yourself and others involved in bringing in new business. 

  • Ability to quickly build trust and confidence to understand client needs and successfully navigate the negotiation process.  

  • Ability to report, and utilize, insights using a CRM and other tools to ensure efficient Sales Operations.

Classification: Exempt 

Reports to: Client Acquisition Director

Perks & Benefits:

  • Medical, Dental, Vision & Basic Life Insurance

  • Paid Maternity/Parental Leave Program

  • Flexible Time Off Program

  • Paid Sick Leave and Paid Emergency Leave

  • Floating Holidays (2 days/year)

  • Wellness Days (1 day/quarter)

  • 401K Match 

  • Competitive Salary, Performance Bonus

  • Variety of voluntary benefits, such as, short term disability

  • Referral Bonus Program

  • Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $105,000 - $125,000 for this role. The full base pay range for this position in our architecture is $92,377 - $153,962. 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

  • Be Mission-Driven.  We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.

  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.

  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.

  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.

  • Be Safety Minded. It’s not just talk; it’s the way you work.

About Us: 

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers. 

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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