Bilingual Coach (English/Spanish) CST/EST

About Twin Health

At Twin Health, we empower people to improve and prevent chronic metabolic diseases like type 2 diabetes and obesity with a new standard of care.

• The only company applying AI Digital Twin technology exclusively toward metabolic health.

• Builds dynamic models of each person’s metabolism using thousands of data points (CGMs, smartwatches, meal logs).

• Guided by a clinical care team, members lower A1C, achieve lasting weight loss, and reduce or eliminate medications.

Working Here

• Passionate, talented team united by a shared purpose.

• Supportive, collaborative environment where every Twin makes a meaningful impact.

• Recognized for innovation and culture: EHIR Innovator of the Year, CB Insights Digital Health 150, Newsweek’s Top Most Loved Workplace®.

• Raised $100M+ funding, including $53M Series E (2025) and $50M (2023).

• Backed by ICONIQ Growth, Sequoia, Sofina, Temasek, Peak XV.

Opportunity

As a Twin Health Coach, you inspire behavior change and motivate members to adopt new habits to prevent and reverse chronic metabolic diseases.

• Data- and AI-driven coaching model.

• Priorities, outreach, and session focus generated by the Twin platform.

• Structured SOPs, escalation pathways, and time-boxed sessions.

• Collaborative role with nurses, NPs, and PAs for clinical needs.

A Day in the Life

• Back-to-back 15–30 minute video coaching sessions.

• Review AI-surfaced member data (glucose, weight, sleep, engagement).

• Daily AI-assisted member rounding + progress notes/chats within 24 hours.

• Follow SOPs for coaching, documentation, and escalation.

• Adapt to evolving tools, protocols, and schedules.

Responsibilities

• Onboard, activate, and manage members.

• Conduct structured virtual coaching sessions (education, motivation, data review).

• Motivate and support members to achieve health goals.

• Provide general education on healthy eating and lifestyle strategies (not Medical Nutrition Therapy).

• Use AI-powered tools for insights, rounding, and documentation.

• Provide feedback on metrics (weight, CGM, sleep, movement, nutrition adherence, app engagement).

• Collaborate with colleagues and providers for seamless member experience.

• Participate in pilot programs, collect testimonials, and provide coverage (weekends/holidays).

• Maintain HIPAA-compliant remote environment.

Productivity & Communication

• Thrive in fast-paced, performance-driven environment.

• Meet productivity and quality benchmarks (session-time adherence).

• Communicate clearly and empathetically within time-boxed sessions.

• Handle challenging conversations with professionalism.

• Collaborate effectively across phone, video, chat, and email.

Qualifications

• 2+ years in metabolic health coaching or dietitian setting.

• Skilled in motivational interviewing + behavior-change coaching with AI-informed direction.

• Proficient with technology (apps, AI systems, dashboards).

• Experience managing high-volume caseloads.

• Comfortable with fixed schedules, SOPs, and structured coaching.

• Flexible and adaptable to frequent changes.

• Fluency in Spanish required.

Preferred:

• Experience supporting cardiometabolic conditions (T2D, pre-diabetes, obesity).

• Startup/high-growth environment experience.

• Prior W-2 coaching or clinical role.

• Strong computer skills (Google Workspace, Slack, EHR).

Compensation & Benefits

• Salary: $70,000 annually.

• Competitive package aligned with leading tech companies.

• Remote global team.

• Equity participation opportunity.

• Unlimited vacation (with manager approval).

• Paid parental leave: 16 weeks (delivering parents), 8 weeks (non-delivering).

• 100% employer-sponsored healthcare, dental, vision (80% family coverage).

• HSA/FSA options.

• 401k retirement savings plan.