Technical Support Engineer 2L (APM) (copy)

About Unlimit

Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can

Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.

About The Job

We’re looking for Technical Support Engineer 2L to participate in the development of APM Team.

We offer:

Attractive monthly salary paid in line with experience

Vacation, sick, and paid holidays

Flexible working hours

Full-time: 5/2

Modern workplace with all necessary equipment

A team of top international professionals to learn from

Multicultural working environment

Requirements

Work experience as a support engineer
Understanding the development cycle and OOP
Knowledge of REST API, SOAP, and SFTP technologies
Understanding JSON, XML, and HTML data formatting
Using Splunk, Grafana, and Postman
English: Upper-Intermediate level
Proactivity and willingness to solve problems
As a plus experience with:
SoapUI, Sentry )) Jira\Confluence
SQL (Mongo\PostgreSQL\Oracle)
Knowledge of any scripting programming language: perl, python, groovy

Responsibilities

Processing incoming requests from merchants and first-line support.
Service stability monitoring
Technical issues analysis
Communication with payment method providers in case of need for their assistance in detecting and solving problems
Communicate issues to the development team and manage tech issues tasks
Assisting with a channels routing setup
Helping the Product team with new APM final checks before launching

Join Unlimit Team now!

Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.