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Community Engagement Manager (HR)

Workleap builds practical employee experience software that makes work simpler. With over 20,000 happy customers in more than 100 countries, Workleap is a must-have for businesses looking to create a more engaging and successful workplace.

Job Description

So, what will your new role look like?  

As one of the Community Engagement Managers in the brand & content team, you will be the driving force behind scaling our brand through strategic community engagement with external networks, virtual communities, events, and influencers. Your mission is to foster positive perceptions and raise awareness of our brand and products, leveraging the power of others in the community to amplify our reach and significantly impact our brand's growth and success.  

You will: 

  • Build and nurture relationships with influencers and within HR communities. 

  • Develop and execute the strategy to actively engage with virtual communities, industry forums, and social media groups. Foster authentic relationships to enhance our brand presence in these communities. 

  • Collaborate with different stakeholders to identify and support events and meetups. Represent our brand at these events and explore potential marketing partnerships and networking opportunities. 

  • Engage with communities to create positive perceptions of Workleap.

  • Contribute to creating opportunities for our internal advocates, SMEs, and thought leaders.

  • Engage with users in community forums and social media channels, providing timely and practical support. 

  • Identify and collaborate with relevant third-party blog owners, podcast hosts, YouTubers, and other content creators who share our target audience. 

  • Leverage these platforms to extend our brand's reach. 

  • Work closely with our content creators to amplify our articles, videos, and other content within external communities and partner channels to maximize visibility. 

  • Monitor and evaluate the impact of community engagement efforts on brand and product perception and awareness. Provide regular reports with insights and recommendations for continuous improvement. 

  • Collaborate with the Product Marketing team and Customer Marketing Manager to ensure seamless alignment of user insights, feedback, and community engagement with product messaging and launch strategies, all while authentically sharing information and fostering education. 

  • Partner closely with our Events Specialists to coordinate community events and collaborations. 

  • Media monitoring to react within the relevant community at the right moment with the appropriate context when necessary.

  • When relevant, act as a representative of our brand across various online and in-person channels.

What are the following challenges for your team?  

Our current focus involves making the new Workleap brand widely recognized, boosting visibility for our products, and creating a distinctive presence in a highly competitive market. Your role will be essential in sharing our story and promoting the Workleap brand within communities. Expect a mixture of diverse and impactful tasks, providing you with the opportunity to make a meaningful difference. 

Qualifications

  • Familiarity with the HR industry and target audience preferences is necessary;

  • Bachelor’s degree in marketing, Communications, or a related field;

  • 5-8 years in marketing, community management or a related field;

  • Strong collaboration, interpersonal and relationship-building skills;

  • Proficient in social media community management;

  • Ability to strike the optimal balance between developing strategy and executing;

  • Excellent communication abilities in English, both written and verbal;

  • Experience with interviews or feeling comfortable in front of a camera;

  • Proficiency in content amplification and influencer marketing;

  • Analytical mindset for data-driven decision-making;

  • Events participation experience;

  • Strong ability to leverage various digital tools for community management and engagement;

  • Passion for brand advocacy;

  • Autonomous and creative approach to developing community engagement initiatives, with a proactive drive for results. 

Additional Information

At Workleap, we build together, we trust each other, and we support each other in success or failure. You will be able to express yourself, evolve and develop your creativity in an environment that will adapt to your daily life and your needs.  

We strive to create a healthy and inclusive work environment. This is everyone’s business. 

Our Candidate Experience Flow at Workleap: 
Phone Screen - Virtual Interview using Microsoft Teams - Work Sample - Job Offer

We are looking forward to getting to know you! 

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This job is closed
But you can apply to other open Remote Community Manager jobs