People Operations Manager

We have a fantastic opportunity for a People Operations Manager to join our Complex Facilities (CF) Business Unit. This role will report to our CF People Partner and support the MoJ Prisons account. This is a permanent position that offers remote/home based working although a vehicle will be part of the benefit package as some business travel will be required.

Our CF business unit delivers bespoke asset and facilities management services designed specifically for our clients who operate in complex environments, including defence, justice, education, and health.

We play a vital role in supporting the communities we serve and are focused on acting responsibly, ethically, and sustainably. We promote diversity and professional development among our people and work for society through initiatives such as our prisoner rehabilitation programme, defence social enterprises and campaigns focused on upskilling young people in hard-to-reach areas.

Our MoJ Prisons account supports the UK justice sector by providing secure FM within 60 prisons in the Midlands, Wales and the North of England.

This People Operations Manager role will support the delivery of the HR agenda alongside the People Partner providing proactive, professional HR support and ensuring the delivery of a value-added HR service to the business.

You will be applying best practise HR solutions that meet the business needs.

The standard hours of work are 37.5 hours per week based on Monday – Friday.

Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns and with a network of offices across the UK, we’re open to discussing working options that suit you.

As People Operations Manager you will be responsible for:

• Coaching frontline people managers to be able to confidently navigate their way through the various Employee Relations procedures

• Overseeing the ER case load with our outsourced Employee Relations provider to ensure frontline people managers are compliant with advice and policy.

• Ensuring that our frontline managers are proactively managing their teams and promptly addressing ER issues eg grievances, disciplinaries, absence, etc.

• Supporting the People Partner with the development and delivery of People Plans that meet the strategic and operational needs of the MoJ account;

• Supporting the People Partner and operational business with HR interventions.

• Supporting the rebid of the MoJ contract along with mobilisations, demobilisations and restructures;

• Facilitating the provision of meaningful HR data to the operational business;

• Working in collaboration with the People Shared Services team and HR Specialist teams to ensure the provision of a value add HR offering;

We want to hear from you if you have:

• Experience in a similar role

• Strong employee relations experience

• Coaching and mentoring capability

• Strong IT skills, including Microsoft packages

Ideally you will be qualified in CIPD Level 5, however, we are happy to consider candidates who have extensive experience.  It would also be useful if you had experience within the FM sector, however this is not essential.  You must however, be a resilient individual and comfortable working with those based in a custodial environment and attending sites on occasions but equally with remote working.

What we can offer you

When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program

• Career Development - Exceptional development and progression plan

• Pension – Generous Pension scheme which we will contribute to

• Holidays - Minimum 24 days holiday + Bank Holidays

• Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership

• Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers

• Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives

• Company Car 

We embrace difference and support individuals to work in ways that work best for them.

We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.

Who is Amey?

• We are at the heart of modern Britain, helping the economy to grow by designing, maintaining and transforming the nation’s strategic assets.

• Our 11,000 people are behind the critical services the country relies on every day.

• Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients.

• We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the sustainable growth of the country.

To find out more take a look at our website www.amey.co.uk

Application Guidance

Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.

Apply today – We are excited to hear from you!

We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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