Executive Assistant

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Brief Overview

The Executive Assistant will be responsible for all administrative duties for senior executives, makes administrative decisions, handles correspondence, makes appointments, books travel and serves as liaison with the public as required. The Executive Assistant handles details of a confidential and critical nature and conducts her/himself with the highest degree of dignity, professionalism, and interpersonal effectiveness while exercising sound judgment.

Core Responsibilities

• Support the calendar management, travel, and expenses of Chief Technology Officer and Chief Solutions Officer.

• Partial calendar support & meeting organization for CTO & CSO’s direct reports.

• Anticipate and react to executive requests in timely and efficient manner.

• Routinely handle and prioritize internal and external inquiries by screening calls, answering questions, and redirecting to appropriate personnel.

• Effectively support and back up other administrative assistants, especially for high priority meetings, deadlines and deliverables.

• Demonstrate a sense of urgency, initiative, responsiveness, and attention to detail.

• Manage and own meetings and events including but not limited to leadership meetings, staff meetings, all hands meetings, kickoff events, holiday parties and special occasion events.

• Work closely with finance to ensure invoices are input properly and on time as well as process expense reports in a timely fashion.

• Coordinate domestic and international travel arrangements for company executives and other team members as necessary.

• Eager to take on special projects and other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent work experience

• Minimum of 5 years of Executive Assistant, Project Management experience

• Capable of presenting to senior leadership

• High energy level, enthusiastic, and eager to do what is necessary to be successful

• Excellent interpersonal, public presentation, written and communication skills

• Ability to learn quickly, to respond/react quickly to changing priorities and to be dedicated to completion of required tasks

• Thorough knowledge of company operations, policies, and procedures

• Computer literacy in Microsoft Office: Windows, Excel, Word, PowerPoint

• Ability to prioritize multiple requests based on own judgment of importance/need to the department

• Willing to work unpredictable hours and work against deadlines

Working at Amwell

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. 

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are!  Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.

• Unlimited Personal Time Off (Vacation time)

• 401K match

• Competitive healthcare, dental and vision insurance plans

• Paid Parental Leave (Maternity and Paternity leave)

• Employee Stock Purchase Program

• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program

• Free Subscription to the Calm App

• Tuition Assistance Program

• Pet Insurance