Cybersecurity Project Manager

• Own overall relationship with assigned clients

• Ensure quality and timely service with high degree of responsiveness

• Work with other internal teams in ensuring engagement goals are met

• Educate clients on BreachLock capabilities and benefits

• Manage client expectations and escalations

• Ensure retention and satisfaction of all assigned clients with high NPS score

• Help be the gatekeeper of quality for all deliverables.

• Monitoring the delivery of active penetration tests through-out the lifecycle i.e., from kick-off to report delivery and retest

• Escalate or immediately remove obstacles that arise during testing - ensuring swift resolution and smooth restoration of testing activity and customer satisfaction

• Support junior resources to resolve escalations and offer general process guidance

• Work with Cross Functional Teams to deliver pentesting as a service engagements

• Participate in Practice development activities

  • Train other team members

  • Build best practices and scalable repeatable processes for Project management function

Requirements

• Delhi NCR based and ability to work without additional sponsorship.

• Experience in Cybersecurity, preferably in pentesting services company, preferably servicing enterprise clients

• Familiarity with various pentesting methodologies

• Consulting mindset / operates with a sense of urgency

• 3 to 7 years of relevant experience managing technical projects

• Experience in customer & stakeholder management

• Strong written and verbal communication skills

• Detail oriented and analytical

• Team player, effective communicator

• Proven history as a team process expert and advisor to junior resources