Executive Assistant / Operations Manager

Executive Assistant / Operations Manager

Remote | Eastern Time Hours | Full Time

About Broad Solutions

Broad Solutions builds software for serious eBay buyers and resellers. Our tools help users find opportunities faster through automated search, real time new listing alerts, and power buyer features for high volume sourcing.

We’re a small, profitable team built by people with firsthand buying and reselling experience.

About the role

We’re hiring an experienced Executive Assistant / Operations Manager to work directly with our Founder & CEO. This is not a traditional calendar-and-email EA role. You’ll own execution, follow-through, and day-to-day operational momentum.

You’ll be trusted with sensitive information, expected to move quickly with limited direction, and comfortable pushing back when something doesn’t make sense. This role suits someone who thrives in small, fast-moving startups.

Working hours

• 6:00 AM – 2:00 PM ET, Monday–Friday (some days until 5:00 PM)

• Reachable via Slack, email, and phone during working hours

• Fully remote; must reliably cover ET hours

• Occasional availability outside normal hours

Location and compensation

Broad Solutions is US-based, but this role is for international candidates outside the United States.

We are hiring in Mexico, Eastern Europe (e.g. Poland, Ukraine), and similar regions. Compensation is aligned to local market rates, not US salary levels.

US-based candidates should not apply.

What you’ll do

Operations and execution (~50%)

• Run recurring tasks using existing SOPs

• Act on async instructions (Loom, voice notes, text) without hand-holding

• Manage tools, subscriptions, billing issues, and operational cleanup

• Resolve issues quickly and keep work moving

Founder support (~50%)

• Act as an extension of the Founder/CEO

• Track action items and enforce follow-through

• Coordinate tasks across tools (e.g. ClickUp)

• Solve ambiguous problems and propose solutions

• Push back with logic when priorities or timelines don’t make sense

Who we’re looking for

• Prior professional experience (not entry-level)

• Experience in a small startup environment

• Direct, organized, and comfortable working with senior leadership

• Able to handle repetitive work and undefined problems

• Confident making decisions with incomplete information

Required skills

• Near-native English (written and spoken)

• Strong organization, speed, and follow-through

• Comfortable working async and independently

• Willing to speak up and ask “why”

• Familiar with tools like ClickUp, Google Workspace, Loom (or learn fast)

You’re not a fit if

• You need step-by-step instructions

• You avoid speaking up

• You’re very early-career or looking for a junior role

Why this role matters

This role frees up the Founder/CEO to focus on product and growth. You’ll have real ownership and real impact in a profitable, growing company.