Executive Assistant to the CEO

As a leading provider of AI-powered extended managed detection and response (MXDR) services, Ontinue is on a mission to be the most trusted, 24/7, always-on security partner that empowers customers to embrace the future by using AI to operate more strategically, at scale, and with less risk. We believe that the combination of AI and human expertise is essential for delivering effective managed security that is tailored to a customer’s unique environment, operational constraints, and risks.

Our MXDR service combines powerful proprietary AI with a one-of-a-kind collaboration model to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats. Our unrivaled Microsoft expertise allows customers to achieve these outcomes with the Microsoft Security tools they already own. The result is highly localized managed protection that empowers security teams to be faster, smarter, and more cost efficient than ever before. 

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue. 

Your mission

We are searching for a dynamic problem-solver with a “get it done” attitude to provide executive support to our CEO.

In this role as an Executive Assistant, you will apply sound judgement and a high degree of discretion in a variety of situations. You have impeccable verbal and written communications skills and demonstrate the ability to manage multiple priorities. Through your operations acumen, and critical thinking, you anticipate situations and needs, and provide solutions with a sense of urgency and high level of professionalism.

Key Responsibilities

Scheduling & Gatekeeper

• Manage and maintain a constantly evolving calendar of the CEO based in North America as well as other Executive Leadership team members when needed; this includes internal / external face-to-face and virtual meetings globally

• Serve as a liaison with internal staff and external partners at all levels

• Time advocate and liaison creating efficiency and balance for the CEO’s schedule

Travel Management

• Book all domestic and international travel for the CEO including, transport, accommodations, and other travel needs

Operations acumen

• Apply understanding of Ontinue’s operations to support CEO/management effectiveness and responsiveness.

Administrative support

• Manage expense reimbursement for the CEO

• Other admin tasks as assigned

Board preparation

• Coordinate logistics for board meetings globally

Projects

• Organize internal and external events on behalf of the CEO and the Executive Team

• Support the Executive Team on projects as required

Requirements

Experience

• At least 5+years’ experience in a global EA role supporting C-suite Executives in a fast-paced environment and under pressure

• Extensive experience of logistics management including complex schedules and international travel arrangements

• Strong business acumen and understanding of operational priorities

Skills

• Strong self-starter that can take a task and run with it with limited supervision from the executive

• Adaptable and able to work with limited information and ambiguity

• Very strong interpersonal skills, particularly with executive and senior management both internally and externally

• Acute attention to detail and commitment to delivering excellence in a fast-paced environment

• Polished verbal and written communication skills at all levels, including when managing requests for CEO time

• Proven ability to independently see projects through to completion

• Ability to think creatively with a sense of urgency and adapt quickly to changing needs and priorities

• Computer literacy and proficiency in using the Microsoft Office Suite

• Ability to show flexibility and responsiveness to emails/texts/phone calls.

• Availability to perform job duties outside of normal business hours when vital.

Attributes / Personality

• Passionate individual with a genuine inclination for helping others succeed, able to relate to people of all business levels

• Proactive, resourceful, and efficient in resolving problems and conflicts with a high sense of professionalism and collaboration

• Able to maintain high levels of confidentiality

• Displays strong sensitivity towards cultural diversity and demonstrates a global mindset

• Be a culture-contributor

• Adapt to a fast-paced, constantly evolving environment.

• Our CEO is based in the EST time zone and as such we will require this role to be based within that time zone

What we offer:

We have been recognized as a top place to work! In addition to a competitive salary, we also offer great benefits and access to management and Microsoft training.

Come as you are!  We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. Ontinue welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status.

Next Steps:

If you have the skills and experience required and feel that Ontinue is a place you can belong, we would love to get to know you better! Please drop an application to this role and our talent acquisition manager will be in touch to discuss further.

Learn more: www.ontinue.com.