Part-time Shopify Admin - Building Supply BFF
About Building Supply BFF:
We're pride ourselves on being the easiest place to buy commercial building accessories. As we continue to grow, we are looking for a dynamic Part-time Shopify Admin to join our team. This role is pivotal in supporting our daily operations and ensuring our online store runs smoothly.
Position Overview:
We're looking for a highly organized, tech-savvy individual with a strong background in e-commerce and Shopify platform management. Your expertise in order management, customer support, and data analysis will drive the success of our online presence and sales.
Key Responsibilities:
Custom Quotes and Order Management:
Efficiently create, manage, and send custom quotes to clients.
Send purchase orders to manufacturers and follow up as necessary.
Update fulfillment statuses promptly to ensure accurate order tracking.
Manage and pay invoices in a timely manner.
Catalog and Customer Support:
Create and modify Shopify store data to keep our catalog up-to-date and accurate.
Collaborate with partners to troubleshoot and resolve any issues.
Open and manage support tickets to resolve problems efficiently.
Handle inbound customer inquiries, providing exceptional support and guidance.
Reporting and Optimization:
Generate weekly and monthly reports covering sales, inventory, profit, and other key metrics.
Organize and simplify processes to create systems that scale our business effectively.
Schedule and prioritize tasks for the CEO, ensuring that critical tasks are addressed promptly.
Qualifications:
Proven experience working with Shopify and managing e-commerce stores.
Strong ability to create, manage, and analyze reports.
Excellent organizational skills and the ability to create systems to scale operations.
Exceptional communication skills, both written and verbal.
Ability to handle multiple tasks and prioritize effectively.
Experience in handling customer inquiries and resolving issues.
A team player with a positive attitude and a strong work ethic.
Why Join Building Supply BFF?
Be a part of a growing company in the booming construction and building accessories market.
Work in a role that offers variety, challenges, and the opportunity to make a significant impact.
Join a team that values innovation, efficiency, and exceptional service.
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