Inside Account Executive, SMB

The Opportunity

Many of our customers start with a single Buildout solution, but their business needs often extend far beyond that. As an Inside Account Executive, you'll help our existing customers maximize the value they receive from Buildout.

Inside Account Executives are responsible for uncovering expansion opportunities within our existing customer base, demonstrating the value of Buildout's broader platform, and guiding customers through the buying process without disrupting the renewal experience. Success requires thoughtful collaboration, disciplined account planning, and a customer-first approach.

Reporting to the VP of Sales, you'll work alongside Account Management and Customer Success in a collaborative pod model to create a seamless customer experience while driving incremental revenue growth.

How You’ll Contribute

• Drive expansion revenue in your SMB book of business by identifying opportunities to introduce additional Buildout solutions that align with customer business goals

• Partner closely with Account Managers and Customer Success Managers to develop account strategies that strengthen customer relationships while protecting renewal success

• Execute discovery calls and product demonstrations focused on solving customer challenges through additional products and services

• Build trusted relationships with key stakeholders across existing accounts and position Buildout as a long-term strategic partner

• Ensure expansion conversations complement—not compete with—the customer's renewal process

• Maintain a healthy pipeline of expansion opportunities while accurately forecasting revenue in Salesforce

• Become an expert in the Buildout product portfolio and recommend the right solutions based on customer objectives

• Leverage customer usage data and business initiatives to uncover whitespace opportunities

• Continuously improve through coaching, collaboration, and feedback

Pod Model

Operate as part of a dedicated customer pod alongside an Account Manager and Customer Success Manager:

• Account Managers: Own the renewal strategy and commercial relationship

• Customer Success Managers: Own adoption, health, and customer outcomes

• Inside AEs: Lead expansion sales motions, bringing product expertise and consultative selling

Success is measured by: expansion revenue, renewal protection, customer experience, and collaboration

What Makes a Great Candidate

• 2+ years of SaaS sales experience in an Account Executive, Business Development, Sales Development, or similar quota-carrying role

• Experience generating pipeline through outbound prospecting and proactive customer outreach

• Strong discovery, presentation, negotiation, and closing skills

• Confidence managing multiple opportunities while maintaining a disciplined sales process

• A collaborative mindset—you enjoy partnering with Customer Success, Account Management, and other cross-functional teams

• Excellent organizational skills and experience working in Salesforce or another CRM

• A desire to continuously improve your craft and grow your sales career

Bonus Points

• Experience selling into existing customers through cross-sell, upsell, or expansion motions

• Experience selling multiple products or platform solutions

• Commercial real estate technology experience

Role Details

• Location: Fully remote role open across most of the US

• Travel: Occasional travel for conferences, customer meetings, and industry events (varies by business needs)

• Compensation: $70,000 base salary with $120,000 OTE, plus uncapped commission

• Reporting To: Matt Carroll, VP of Sales

Perks & Benefits

• Impactful insurance and benefit options, including 2 medical plans, 100% coverage of employee dental and vision premiums, HSA seed, company-paid STD, LTD, life insurance, telemedicine, and a $400/year wellness benefit

• Flexible PTO, 14 paid company holidays, paid parental leave, and give back days

• 401(k) with 4% company match and immediate vesting

• Fully remote work culture with $600/year remote work reimbursement and annual in-person company kickoff

• Challenging problems to solve with a committed and supportive team invested in your growth

• A quirky culture where you’re encouraged to bring your whole self to work