HR Manager

About Us: 

Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps—everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.

Born in Ottawa, ON, we’ve grown from a bold idea to one of the city’s most exciting startups—securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way. 

At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!

Why Join Bushbalm?

• Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.

• Work in a collaborative and fun environment that values creativity and fresh ideas.

• Gain strong opportunities for career growth and professional development.

• Help expand a brand that is available in Ulta Beauty locations nationwide and 16,000+ waxing salons.

About the Role: 

We’re looking for an HR Manager (People Operations) to take full ownership of HR at Bushbalm. This is a newly created, hands-on role for someone who enjoys doing the work while also bringing the experience and judgment to advise leaders and managers through real-world people situations.

You’ll be the internal owner of all things HR, from employee relations and compliance, to performance management and manager support, while partnering with an external HR agency for complex or specialized matters if required. This role is ideal for someone who has been the primary HR lead in a growing company and is comfortable balancing execution with guidance.

The salary range for this position is $70,000 - $90,000 CAD.

Responsibilities:

• Own the full employee lifecycle including onboarding, offboarding, probation management, performance issues, and exits
  

• Act as the first point of contact for employee relations matters, including complaints, investigations, and conflict resolution
  

• Coach managers and leaders through performance conversations, feedback, and people-related decision making
  

• Maintain and evolve HR policies, procedures, and employee documentation to ensure compliance and consistency
  

• Manage benefits administration (Simply Benefits) and act as the HR liaison for payroll
  

• Lead performance management processes including reviews, goal-setting, and development planning
  

• Support hiring processes from an HR and compliance perspective (process, onboarding readiness, documentation)
  

• Partner with leadership to improve manager capability, team structure, and organizational effectiveness
  

• Work closely with an external HR agency on complex cases, legal matters, and special projects
  

• Identify opportunities to improve HR systems, tools, and processes as the company scales

Who You Are:

• 6–10 years of progressive HR experience, ideally in a fast-growing or scaling company
  

• CHRP/CHRL (HRPA) or CPHR designation preferred, or equivalent practical experience
  

• Experience acting as the primary or sole HR owner in an organization
  

• Strong knowledge of employee relations, employment standards, and HR best practices
  

• Comfortable advising founders and senior leaders with a practical, business-minded approach
  

• Hands-on, organized, and detail-oriented — you’re not afraid to roll up your sleeves
  

• Confident navigating sensitive situations with empathy, discretion, and sound judgment
  

• Able to balance structure and flexibility in a fast-moving environment
  

• Experience in consumer brands, startups, or high-growth companies is a strong asset

Perks & Benefits:

• Competitive salary and comprehensive benefits package.

• Flexible work environment (remote/hybrid options where applicable).

• Health and wellness benefits, including a lifestyle spending account.

• Professional development opportunities to support career growth.

• Free access to our award-winning products.

• Inclusive and dynamic company culture with team-building events.
  
  

Join us in redefining body care and making an impact in the beauty industry!