Mira Organics is a fast-growing ecommerce brand built by founders who scaled the company to 7 figures per month within just 2 months. We’re now building the internal foundation of the company and looking for someone who wants to grow with us and help shape the next phase of Mira Organics.

Operations Manager Purpose

The purpose of the Operations Manager role at Mira Organics is to scale the company by hiring exceptional talents and building the internal systems that allow teams to operate efficiently as we grow.

You understand that strong operations start with strong people. A large part of your role will be recruiting, interviewing, and onboarding new team members, ensuring that every hire is not only skilled, but also a strong cultural fit.

At the same time, you will build and improve the internal processes, communication systems, and project management structure that keep teams aligned as we scale.

Your active purpose at Mira Organics is to work closely with the founders to build a world-class team and create the operational backbone that supports fast growth.

Operations Manager Primary Roles

Ongoing:

Recruit, screen, and interview candidates for new roles
Publish job posts, manage hiring pipelines, and coordinate interviews with the founders
Lead onboarding for new hires and ensure smooth integration into the team
Build and improve internal systems, workflows, and SOPs across departments
Improve internal communication systems and team coordination (Discord)
Create and maintain SOPs, documentation, and internal systems (Google Workspace)
Optimize ClickUp project management across teams and ensure deadlines are met
Ensure teams are aligned on priorities, timelines, and responsibilities
Identify bottlenecks and implement solutions to improve execution and efficiency
Build automations and operational improvements using Zapier
Maintain high internal standards for organization, clarity, and accountability

Qualifications & Character Traits

Required Experience

Strong experience hiring and recruiting talent for online teams
Experience running interviews and evaluating candidates
Strong operations mindset with experience building systems and workflows
Experience managing projects, deadlines, and cross-team execution
Experience using ClickUp (or similar project management tools)
Fluent English speaker and writer
3+ years of experience in eCommerce
Preferred: experience across multiple roles within eCommerce (e.g. operations manager, creative director, graphic designer, growth strategist, etc.)

CHARACTER TRAITS

Extremely organised and highly detail-oriented
Strong communicator and confident in interviews
Proactive problem solver with strong ownership
Reliable, consistent, and fast-moving
Coachable and excited to grow with a scaling company
Comfortable in a fast-growing, constantly evolving environment

This Role Is NOT for You If:

You have never hired or interviewed candidates before
You dislike structure, documentation, and systems
You avoid responsibility or decision-making
You are not comfortable working in a fast-moving environment
You are not interested in long-term growth
You have no experience working with or for eCommerce brands

Hours

Full-time (40 hours per week)
Actual working hours to be discussed
Paid Holidays
Paid Sick Days

Training & Development

At Mira Organics, we believe in long-term collaboration and growing together. Over time, we support your development through access to paid training programs such as:

Evolve (Apex) modules focused on hiring, operations, leadership, and team-building

Growth Potential

Mira Organics is currently a team of 9, and we expect to scale to 18+ team members by the end of the year. This means you will have a rare opportunity to grow into a senior role as the company expands. With strong performance, your path may include:

Head of Operations role
Managing team leads and department managers
Leading and scaling the company’s operations structure as the team grows

How to Apply

To make sure you’ve read the full post and are serious about the position, please send an application message that includes:

Your resume
A short summary of your experience with operations and hiring
Why you believe this opportunity is the right fit for you
Your salary requirements

Full-Time Operations Manager (E-commerce)