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Remote Administration Assistant
Job Description Overview:
This remote, part-time, 1099 position is responsible for the general administration and customer support tasks (primarily in Zoho) for a Byron long-term client located in Atlanta, GA, USA for ~ 60-80 hours/month. We’re looking for a ready-to-go remote administration assistant already with remote work experience for US-based companies and with a comprehensive knowledge and experience of Zoho's diverse range of applications, including Zoho CRM, Zoho Campaigns, Zoho Finance, and others.
Required Availability:
~15-20 hrs/week
Flexible schedule, but should have daily availability during the EST regular office hours for client communications
Role Classification:
Independent Contractor, 1099
Designed as a long-term engagement as a dedicated VA
Requirements:
Education:
- A bachelor’s degree, ideally in business or a related field, is preferredWork Experience:
- 3+ years experience working in a remote capacity for a US-based company as a virtual assistant, executive assistant, operations assistant/manager, business administrator, or other relevant virtual positions
- Certification and experience with project management or CRM administration is a plusExceptional Communication Skills:
- Ability and availability to maintain daily communication, ensuring a smooth and efficient workflow, crucial for the fast-paced environment of team building and leadership development.Proficient Organizational Skills:
- Should be extremely organized, and adept at managing various tasks and projects efficiently.Zoho Proficiency:
- Comprehensive knowledge and experience of Zoho's diverse range of applications, including Zoho CRM, Zoho Campaigns, Zoho Finance, and others.Responsiveness and Reliability:
- Quick and timely responses to queries and tasks are essential, reflecting the dynamic nature of our business.Exemplary Customer Service Skills:
- Given our focus on client interaction, strong customer service skills are vital for maintaining and enhancing client relationships.Fast Learner/Adaptable:
- The ability to quickly adapt and learn new tasks and concepts is crucial in our ever-evolving industry.Marketing and Social Media Savvy:
- Proficiency in marketing strategies, particularly in digital and social media contexts, to enhance brand visibility and client engagement.Multitasker:
- The role requires juggling multiple tasks seamlessly, keeping up with the fast-paced nature of our work.Strong Project Management:
- Skill in managing projects from conception to completion, ensuring timely and successful execution.
Core Responsibilities
Client and Program Management: Regularly update and manage client and program details, reflecting our commitment to excellence in team building and leadership development.
Development of Client Materials: Create materials such as confirmation kits and pre-event information packets.
Administrative Follow-Ups: Ensure all necessary documents, agreements, and questionnaires are received and conduct follow-ups as needed.
Event Coordination: Assist in the final stages of event planning, confirming all client needs are met.
Financial Oversight: Manage deposits, accounts receivable, and invoice processing.
Post-Event Engagement: Handle event follow-up communications, including thank you notes, photo sharing, and feedback collection.
Yearly Scheduling: Manage annual reminders and schedule updates.
Compensation:
Paid by the hour, based on actual hours worked and logged on the Byron task manager platform; estimated to be 60-80 hours/month
Hourly rate range of $8-14/hour depending on education, certifications, and aligned work experience.
Payout through direct wire transfer via Gusto Bimonthly (2 times a month)
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