Remote Administration Assistant
Job Description Overview:
This remote, part-time, 1099 position is responsible for the general administration and customer support tasks (primarily in Zoho) for a Byron long-term client located in Atlanta, GA, USA for ~ 60-80 hours/month. We’re looking for a ready-to-go remote administration assistant already with remote work experience for US-based companies and with a comprehensive knowledge and experience of Zoho's diverse range of applications, including Zoho CRM, Zoho Campaigns, Zoho Finance, and others.
Flexible schedule, but should have daily availability during the EST regular office hours for client communications
Independent Contractor, 1099
Designed as a long-term engagement as a dedicated VA
- A bachelor’s degree, ideally in business or a related field, is preferred
- 3+ years experience working in a remote capacity for a US-based company as a virtual assistant, executive assistant, operations assistant/manager, business administrator, or other relevant virtual positions
- Certification and experience with project management or CRM administration is a plus
Exceptional Communication Skills:
- Ability and availability to maintain daily communication, ensuring a smooth and efficient workflow, crucial for the fast-paced environment of team building and leadership development.
Proficient Organizational Skills:
- Should be extremely organized, and adept at managing various tasks and projects efficiently.
- Comprehensive knowledge and experience of Zoho's diverse range of applications, including Zoho CRM, Zoho Campaigns, Zoho Finance, and others.
Responsiveness and Reliability:
- Quick and timely responses to queries and tasks are essential, reflecting the dynamic nature of our business.
Exemplary Customer Service Skills:
- Given our focus on client interaction, strong customer service skills are vital for maintaining and enhancing client relationships.
- The ability to quickly adapt and learn new tasks and concepts is crucial in our ever-evolving industry.
Marketing and Social Media Savvy:
- Proficiency in marketing strategies, particularly in digital and social media contexts, to enhance brand visibility and client engagement.
- The role requires juggling multiple tasks seamlessly, keeping up with the fast-paced nature of our work.
Strong Project Management:
- Skill in managing projects from conception to completion, ensuring timely and successful execution.
Client and Program Management: Regularly update and manage client and program details, reflecting our commitment to excellence in team building and leadership development.
Development of Client Materials: Create materials such as confirmation kits and pre-event information packets.
Administrative Follow-Ups: Ensure all necessary documents, agreements, and questionnaires are received and conduct follow-ups as needed.
Event Coordination: Assist in the final stages of event planning, confirming all client needs are met.
Financial Oversight: Manage deposits, accounts receivable, and invoice processing.
Post-Event Engagement: Handle event follow-up communications, including thank you notes, photo sharing, and feedback collection.
Yearly Scheduling: Manage annual reminders and schedule updates.
Paid by the hour, based on actual hours worked and logged on the Byron task manager platform; estimated to be 60-80 hours/month
Hourly rate range of $8-14/hour depending on education, certifications, and aligned work experience.
Payout through direct wire transfer via Gusto Bimonthly (2 times a month)
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