Remote Administration Assistant

Job Description Overview: 

This remote, part-time, 1099 position is responsible for the general administration and customer support tasks (primarily in Zoho) for a Byron long-term client located in Atlanta, GA, USA for ~ 60-80 hours/month. We’re looking for a ready-to-go remote administration assistant already with remote work experience for US-based companies and with a comprehensive knowledge and experience of Zoho's diverse range of applications, including Zoho CRM, Zoho Campaigns, Zoho Finance, and others.

Required Availability: 

• ~15-20 hrs/week 

• Flexible schedule, but should have daily availability during the EST regular office hours for client communications

Role Classification: 

• Independent Contractor, 1099

• Designed as a long-term engagement as a dedicated VA

Requirements:

• Education:
  - A bachelor’s degree, ideally in business or a related field, is preferred

• Work Experience:
  - 3+ years experience working in a remote capacity for a US-based company as a virtual assistant, executive assistant, operations assistant/manager, business administrator, or other relevant virtual positions
  - Certification and experience with project management or CRM administration is a plus

• Exceptional Communication Skills:
  - Ability and availability to maintain daily communication, ensuring a smooth and efficient workflow, crucial for the fast-paced environment of team building and leadership development.

• Proficient Organizational Skills:
  - Should be extremely organized, and adept at managing various tasks and projects efficiently.

• Zoho Proficiency:
  - Comprehensive knowledge and experience of Zoho's diverse range of applications, including Zoho CRM, Zoho Campaigns, Zoho Finance, and others.

• Responsiveness and Reliability:
  -  Quick and timely responses to queries and tasks are essential, reflecting the dynamic nature of our business.

• Exemplary Customer Service Skills:
  - Given our focus on client interaction, strong customer service skills are vital for maintaining and enhancing client relationships.

• Fast Learner/Adaptable:
  - The ability to quickly adapt and learn new tasks and concepts is crucial in our ever-evolving industry.

• Marketing and Social Media Savvy:
  - Proficiency in marketing strategies, particularly in digital and social media contexts, to enhance brand visibility and client engagement.

• Multitasker:
  - The role requires juggling multiple tasks seamlessly, keeping up with the fast-paced nature of our work.

• Strong Project Management:
  - Skill in managing projects from conception to completion, ensuring timely and successful execution.

Core  Responsibilities

• Client and Program Management: Regularly update and manage client and program details, reflecting our commitment to excellence in team building and leadership development.

• Development of Client Materials: Create materials such as confirmation kits and pre-event information packets.

• Administrative Follow-Ups: Ensure all necessary documents, agreements, and questionnaires are received and conduct follow-ups as needed.

• Event Coordination: Assist in the final stages of event planning, confirming all client needs are met.

• Financial Oversight: Manage deposits, accounts receivable, and invoice processing.

• Post-Event Engagement: Handle event follow-up communications, including thank you notes, photo sharing, and feedback collection.

• Yearly Scheduling: Manage annual reminders and schedule updates.

Compensation:

• Paid by the hour, based on actual hours worked and logged on the Byron task manager platform; estimated to be 60-80 hours/month

• Hourly rate range of $8-14/hour depending on education, certifications, and aligned work experience.

• Payout through direct wire transfer via Gusto Bimonthly (2 times a month)