Site Reliability Engineer

About the company:

CE Broker and EverCheck are sister brands under one umbrella. CE Broker tracks continuing education for over 4 million licensed professionals across 180+ regulatory boards. EverCheck’s software reduces administrative burden for 400+ hospital networks in the US. Altogether our team is made up of about 300 employees.

The position:

We are looking for a Site Reliability Engineer (SRE) to build out, maintain, and automate our rapidly expanding infrastructure. The ideal candidate will have more than two years of relevant professional experience under their belt.

You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability (24x7x365), performance and security of our Clear to Work healthcare platform. You have a background in IT, computer systems engineering, or systems engineering and analysis.

Day-to-Day Responsibilities

• Manage and monitor all installed systems and infrastructure

• Accomplish business applications reliability targets such as SLIs and SLOs

• Manage business applications error budgets

• Install, configure, test and maintain operating systems, application software and system management tools

• Automates tasks to improve reliability, repeatability, and scalability.

• Proactively ensure the highest levels of systems and infrastructure availability

• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes

• Follow security best practices and build capacity provisioning and redundancy strategies

• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks with the goal of automation of tasks to improve reliability, repeatability, scalability, etc.

• Participate in the design of information and operational support systems

• Liaise with vendors and other IT personnel for problem resolution

• Handle on-call responsibilities as well as other out of business activities that can be scheduled or on demand.

Requirements

What You Bring To The Team

• BS/MS degree in Computer Science, Engineering or similar experience

• Excellent knowledge of data recovery, security, integrity, and SQL advanced querying is a must.

• Proven 3+ years working experience in Software Development or Operations positions

• Proven 1+ years working as SRE (Site Reliability Engineering)

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding

• Partner with development teams and product teams to improve services through rigorous testing and release procedures

• Participate in system design consulting, platform management, and capacity planning

• Solid experience in the administration and performance tuning of application stacks (e.g.,java: Apache, Ruby, NGINX)

• Solid Cloud experience, preferably in AWS

• Solid Database administration skills, preferably for systems relying on MySQL, MongoDB, Oracle DB, ElasticSearch and Redis.

• Abilities to provision and administrate networking, and computing resources, both cloud and on premise based infrastructures. (VMware, AWS, GCP)

• Experience with building and/or integrating monitoring tools

• Solid scripting skills (e.g., shell scripts, Go, Ruby, Python)

• Experience with automation software (e.g., Ansible, Puppet , Chef or Terraform)

• Critical thinking, problem-solving, and analytical skills.

• Ability to think creatively and contribute to the overall vision of future EverCheck products.

• Commitment to the highest standards of personal and business ethics and conduct.

Benefits

Why work for CE Broker & EverCheck?

• Awarded one of BuiltIn's 2023 Best Place to Work and 7 years running by Outside Magazine!

• We're committed to sustainability and are putting our money where our mouth is.

• Wellness benefits - we’ll help you pay for fitness endeavors and organic produce delivery services.

• Professional development allowance - we’ll pave the way for you to actively pursue growth and learning.

• Flexibility for your life and ample PTO, including paid time for volunteering and generous leave for new parents.

• 401K with company matching.

• Employees choose from HSA, FSA and traditional insurance options available for medical, dental, and vision coverage.

• Check it out for yourself at evercheck.com/jobs or our EverCheck Culture Instagram account.

This full-time position is scheduled to work 40 hours per week, M-F unless otherwise required by project activities. The target base pay range for this role is $100,000-135,000 annually, commensurate with experience and geographic location market value and accompanied by our full benefits package.