Public Relations & Social Media Marketing Manager

About CharterUP

If you’ve been searching for a career with a company that values creativity, innovation, and teamwork, consider this your ticket to ride. 

CharterUP is on a mission to shake up the fragmented $30 billion group ground transportation industry - with over 10,000 independent charter bus, minibus, and van operators across America. CharterUP is the first online marketplace that connects customers to a network of bus operators from coast to coast, currently holding over 600 operators on the network. Our revolutionary platform makes it possible to book a bus in just 60 seconds – eliminating the stress and hassle of coordinating group transportation for anyone from wedding parties to Fortune 500 companies. We’re introducing transparency, accountability, and accessibility to an industry as archaic as phone books. By delivering real-time availability and pricing, customers can use the CharterUP marketplace to easily compare quotes, vehicles, safety records, and reviews. 

We're seeking team members who are revved up and ready to use technology to make a positive impact. As part of the CharterUP team, you'll work alongside some of the brightest minds in the technology and transportation industries. You'll help drive the future of group travel and help raise the bar for service standards in the industry, so customers can always ride with confidence.

But we're not just about getting from point A to point B – CharterUP is also committed to sustainability. By promoting group travel, we can significantly reduce carbon emissions and help steer our planet toward a greener future. In 2022 alone, we eliminated over 1 billion miles worth of carbon emissions with 25 million miles driven.

We’re a remote-first workplace, but we encourage collaboration and connection with hubs in Atlanta, GA and Austin, TX. CharterUP is looking for passionate and driven individuals to join our team and help steer us toward a better future for group transportation. On the heels of a $60 million Series A funding round, we’re ready to kick our growth into overdrive – and we want you to be part of the ride. 

About the Role

Title: Public Relations & Social Media Marketing Manager 

Reports to: Chief Marketing Officer

Location: Remote

CharterUP is seeking a PR and Social Marketing Manager to spearhead our public relations and social media efforts, with a strong emphasis on local PR campaigns and content creation for social platforms. The ideal candidate will have a proven track record of success in executing local PR strategies, building relationships with regional media, and driving brand awareness in key markets. They should also be skilled in developing engaging social content that resonates with target audiences and drives engagement. Strong communication skills, creativity, and the ability to work cross-functionally are key to thriving in this dynamic role.

What You'll Do

• Lead Local PR Campaigns: Develop and execute strategic local PR campaigns to increase brand visibility in key regional markets.

• Cultivate Media Relationships: Build and maintain strong relationships with local media, journalists, and influencers to generate positive press coverage.

• Craft PR Materials: Create compelling press releases, media pitches, and PR materials that align with brand messaging and business goals.

• Oversee Social Media Strategy: Manage all social media platforms, crafting engaging content that drives brand awareness and engagement.

• Analyze PR and Social Performance: Monitor PR and social media performance, providing reports and insights to optimize future campaigns.

• Collaborate Across Departments: Work with cross-functional teams (marketing, sales, people, etc.) to ensure consistent messaging across all channels.

• Stay Ahead of Industry Trends: Stay updated on industry trends, competitor activities, and emerging social media platforms to innovate and adapt strategies.

What You'll Bring

• 5–7 Years of Experience: Proven experience managing public relations and social media efforts, with a focus on local PR campaigns and social strategy.

• Local PR Expertise: Successful track record in developing and executing local PR campaigns, securing coverage in key local/regional markets.

• Media & Influencer Relationships: Strong ability to cultivate and maintain relationships with journalists, media outlets, and influencers.

• Social Media Expertise: Hands-on experience managing social media platforms, creating engaging content, and driving audience engagement.

• Excellent Communicator: Strong writing, editing, and verbal skills for crafting press releases, media pitches, and social content.

• Results-Oriented: Skilled in analyzing PR and social media performance data to optimize future strategies.

Recruiting process

• Step 1: Video Interview with Talent Acquisition

• Step 2: Video Interview with Chief Marketing Officer

• Step 3: Video Team Interviews

• Offer & reference check

• Welcome aboard! 

Compensation

• $95,000 - $115,000

• Comprehensive benefits plan, including fully subsidized medical insurance for employees

• 401(k) plan

CharterUP is an Equal Opportunity/Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. 

CharterUP candidates and employees must reside in the following states; Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.