Web Product Manager

Docker is a remote first company with employees across Europe, APAC and the Americas that simplifies the lives of developers who are making world-changing apps.  We raised our Series C funding in March 2022 for $105M at a $2.1B valuation. We continued to see exponential revenue growth last year.  Join us for a whale of a ride!

Summary of the role:

As the Web Product Manager (docker.com), you'll be at the nexus of technology, business, and operations. Docker is seeking a skilled individual to lead critical web marketing initiatives and new experience platforms Through Collaboration with cross-functional teams, you'll define the future of our web product and experience, ensuring scalability and addressing the business needs. Your pivotal role will contribute to the evolution and success of our website and user experience strategy. Reporting directly to the VP of Operations, you'll play a pivotal role in driving Docker's web product strategy and roadmap - including localization and scaling support for internal customers - monitoring and optimizing site performance, maintaining and managing the content management system (WordPress), and web team processes. 

Why this is a great opportunity: 

• Join one of the best known brands in the developer ecosystem!

• Work with one of the best and most engaged user bases on the planet.

• Directly impact the results and performance of programs executed globally to help users engage with and be successful with Docker.

• Be the driving and strategic force that takes campaigns to market successfully.

• Execute globally integrated campaigns, at pace and at scale, while optimizing and building repeatable processes to support our growth and adoption

Responsibilities:

• Craft a compelling vision for the platform, backed by actionable roadmaps and operational insights, always prioritizing customer needs.

• Lead the definition and launch of features and functionality tailored to meet the requirements of both end-users and internal users, drawing upon substantial experience in this domain.

• Partner with marketing, operations, design, product management, and engineering to deliver platform capabilities that scale with our team and end-user experience.

• Celebrate successes and navigate challenges, ensuring continuous improvements and delivering predictable projects.

• Master the art of balancing long-term vision with short-term execution, inspiring action and constant iteration.

• Define and track key user, business, and usage analytics data to measure platform success across user experience and business goals.

• Lead the migration and onboarding of sites onto new platforms.

• Implement new QA processes and scale QA through automation.

• Celebrate successes and navigate challenges, ensuring continuous improvements and delivering predictable projects.

• Master the art of balancing long-term vision with short-term execution, inspiring action and constant iteration.

• Ensure marketing standards and processes are maintained and campaigns are tracked effectively and efficiently, leveraging data insights to drive informed decision-making.

• Significant experience defining and launching features and functionality for both end-user and internal-user needs

• Demonstrate a strong commitment to prioritizing customer needs above all else, coupled with a fervent dedication to thoroughly understanding the requirements of both customers and partners.

Qualifications & Requirements:

• 6+ years of prior experience in digital experience platforms, specifically CMS WordPress

• 3+ years of experience defining and managing product roadmaps, working directly with engineering teams and developers, managing the QA process, and launching new products.

• 2+ years of experience using and understanding web analytics, CRM, and segmentation tools such as Google Analytics, Google Tag Manager, Segment, Marketo, and Salesforce.

• Understanding of marketing and social media marketing, UTM management, SEO, and SEM/paid advertising.

• Track record of building relationships across an organization.

• Strong understanding of global compliance and legal requirements.

• Expertise with industry standard concepts, practices, and procedures such as tag management, web forms, A/B testing, etc.

• Background and willingness to work in a sprint-based agile manner.

• Proven success in implementing plans effectively in a matrix organization.

• Experience resourcing and managing many projects at once.

What to expect in the first 90 days:

• Get to know the team, product, and our website processes and tooling

• Develop a web (docker.com) roadmap with milestones, OKRs, and KPIs

What to expect in the first year:

• Deliver and execute on the web roadmap aligns to key website performance KPIs improvements and process improvements 

Perks:

• Freedom & flexibility; fit your work around your life

• Home office setup; we want you comfortable while you work

• 16 weeks of paid Parental leave

• Technology stipend equivalent to $100 net/month

• PTO plan that encourages you to take time to do the things you enjoy

• Quarterly, company-wide hackathons

• Training stipend for conferences, courses and classes

• Equity; we are a growing start-up and want all employees to have a share in the success of the company

• Docker Swag

• Medical benefits, retirement and holidays vary by country

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

Due to the remote nature of this role, we are unable to provide visa sponsorship.

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