People Business Partner, Senior Manager (Remote)

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers.

We are looking for an experienced People Business Partner (HRBP), Senior Manager to provide strategic partnership, consultation and support to our Marketing, Finance and Legal leaders and their teams. If you are skilled at building genuine relationships, finding opportunities for growth, coaching leaders, leading through a DEI lens, and are excited to co-create a high performing team in a fast-paced environment, this role is for you! This position will report to the Director, People & Culture.

What You'll Do:

• Provide strategic HR business partnership, consultation, coaching and support to assigned departments on areas including but not limited to organizational design, change management, people matters, performance management, employee engagement, retention, employee relations, and talent planning

• Use data, experience and best practices to develop and facilitate the execution of strategic plans for assigned departments; collaborate with executive leaders to prioritize strategies and recommended solutions with business priorities

• Take a proactive approach to retention and engagement by conducting stay interviews within the departments you support. Maintain a pulse on employee sentiment to ensure that all employees are having consistent experiences

• Coach, guide and consult with people leaders on navigating employee matters, manage performance, and driving team effectiveness

• Understand the unique needs, organizational landscape, strategic goals and language of assigned departments

• Ensure equitable, thoughtful, and consistent application of people practices, processes, ezCater programs, and guidelines

• Deliver and facilitate various talent processes and programs (e.g. employee surveys, performance management, skill development, new hire orientation, talent planning, etc.) 

• Partner with the People team on various activities including onboarding, transfers, promotions, separations, retirements, people matters, DEI, FMLA, etc. 

• Maintain compliance with federal and state employment regulations. Provide insightful interpretation of guidelines, processes, and legal guardrails

• Lead, support, and contribute to talent management/HR projects and initiatives

What You Have:

• 10+ years of total HR experience with 8+ years in the HRBP function supporting senior level executives

• Collaborative, team-oriented, approachable, and personable; able to build and maintain relationships with employees at all levels

• Action-oriented, detail-oriented and proactive; able to work autonomously and manage multiple competing priorities with exceptional quality and follow through

• Proven ability to turn insights from data, trends and feedback into actionable recommendations and strategic priorities for the business

• Experience successfully building, enhancing and optimizing talent processes/programs 

• The agility to pivot as needed in an ever-changing environment 

• Experience partnering with leaders to support organizational change through consultation and creating change management/communication plans 

• A growth mindset and focus on continuous improvement 

• Strong written and verbal communication skills. Program management skills are a plus

• A thorough understanding of how to lead through a diverse, equitable and inclusive lens

• Able to engage in courageous conversations, while maintaining integrity and rapport

• Experience independently managing complex employee relations/situations/performance matters with consistency, thoughtfulness, and fairness

• Proven ability to lead projects from conception to execution

The national cash compensation range for this role is $166,000-$200,000*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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