Sales Specialist

About Us:

At FreightSimple.com, we strive to make shipping and logistics straightforward and efficient. Our commitment to excellence extends not just to our services, but to our team as well. If you’re looking for a dynamic role that challenges you to be the bridge between our customers and our business, we’d love to hear from you.

Job Description:

We are seeking a dedicated and enthusiastic individual to join our team as a Sales Specialist. In this role, you will be the face and voice of our company, providing a top-notch experience for our customers, nurture leads and new customers, relay feedback to the team, and build meaningful relationships from afar.

Key Responsibilities:

1. New Customers

   • Be the first point of contact for new leads and customers

   • Help them understand the value FreightSimple provides

   • Nurture new customers from their first shipment to becoming regular shippers

2. Existing Customers

   • Check in with existing customers on a regular basis to ensure we are continuing to meet their needs

   • Identify and solve problems for customers

   • Communicate with our support, operations, and technical teams to advocate for customers

Required Qualifications and Skills:

• Excellent written and verbal English skills.

• Proven experience in sales roles, preferably over the phone.

• Strong problem-solving capabilities.

• Demonstrated patience and confidence when dealing with challenging situations.

• High emotional intelligent, innate curiousity in others and a desire to help

• Ability to multitask and manage time effectively.

• Proficiency in using computer systems and software.

What We Offer:

• Comprehensive training to ensure you are well-equipped for the role.

• A supportive and dynamic work environment where your contributions are valued.

• Opportunity for personal and professional growth.

• Competitive compensation package.