Developer Relations (Developer Education)

Job description

How you will make an impact

As our Developer Educator on the DevRel team, you’ll take ownership around content creation to increase awareness, acquisition and deeper product and feature usage. You’ll work within overarching team and company narratives to craft compelling guides, tutorials, videos and courses.

For this role, we are looking for a mid-level to senior-level of experience.

Key goals & KPIs, with sample metrics for this role, will be:

• Awareness: Content visibility, content views, audience growth (subscriptions, following, etc.).

• Acquisition: Sign ups, project creation

• Activation: Feature usage, documentation views

Some of your tasks and responsibilities include:

• Create written and video tutorials and guides around Hygraph features and adjacent technologies and methodologies such as GraphQL, MACH architecture, front-end frameworks, etc.

• Partner with the marketing team to create a cohesive content calendar.

• Synthesize overarching developer relations narratives into concrete content ideas.

• Consult on technical documentation through code snippets, content reviews, and feedback.

• Work with product and marketing to plan and create educational materials for new product features and roll outs.

• Engage with the Hygraph Slack community by answering questions, showcasing solutions, and celebrating community contributions.

Job requirements

Our expectations from you:

• 2+ years experience in Developer Relations or Developer Education.

• Strong portfolio of technical content creation and/or community building.

• Expertise in one or more of the following areas:

  • GraphQL

  • React and React-based meta frameworks (Gatsby, Next.js, etc.)

  • Vue and Vue-based meta frameworks (Nuxt.js, etc.)

  • Svelte and SvelteKit

  • Serverless architecture

  • Node.js

  • Headless Architecture

• Portfolio of technical content creation (Documentation, blog posts, videos, presentations).

• Strong written communication skills.

• Strong spoken communication skills.

• Experience with video editing software such as Adobe Premier, FinalCut Pro, ScreenFlow, or similar.

• Experience working in a product-focused company.

• Experience as a developer advocate in a tech start-up is a bonus.

Even if you don’t meet 100% of the above qualifications, you should consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.

The Process

• Intro call with Talent Acquisition Manager.

• Structured competency-based Interviews with our Head of Developer Relations.

• Case Study presentation.

• Team Fit call and Reference check.

• Job Offer.

The response time after application, screening applications, and setting up the first intro call is usually within 1-2 weeks. You could expect some alterations when necessary

About us

At Hygraph we're building the leading GraphQL Federated Content Platform. Our goal is to enable developers and content operators to create, enrich, unify, and deliver content across platforms seamlessly. We are trusted to manage content for teams from over 50,000 organizations like Dr. Oetker, Shure, Samsung, Ashley Furniture, Telenor, Philips, and Gamescom. With over $35M in funding led by One Peak, alongside OpenOcean, Peak, and SquareOne Venture Capital, you will be part of a remote-first and globally distributed team of about 70 team members, committed to working collaboratively, transparently, and passionately.

We are an international and friendly team spread across 18 countries, coming together once a year for our annual off-site/retreat. We believe in a remote-first approach where everyone is encouraged to do their best from wherever they are and work together with transparency, accountability, and ownership. We learn continuously through feedback and have a yearly learning budget to attend training and conferences.

Hygraph is an equal opportunity employer committed to hiring people with diverse backgrounds. We believe that diversity, unique experiences, qualities, and different cultures enrich our workspace's productivity and promote innovation and creativity.