About Lilo Social

Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands. With a team of over 75 professionals, we deliver best-in-class paid media, email marketing, and creative services to help brands scale profitably. We work across the entire customer lifecycle: from content creation and paid advertising to conversion rate optimization and retention marketing.

Our partnership-first approach has earned us a 90% client retention rate and recognition as an Inc. 5000 honoree for three consecutive years (2023, 2024, 2025). We are proud to be a Klaviyo Master Elite Agency, a distinction held by only 0.2% of Klaviyo’s 6,500+ partners. To date, we have driven billions of dollars in attributed revenue for our partners.

What Success Looks Like

Consistently high email engagement rates (open rates, click rates) across your client portfolio through strong visual design
Efficient production workflows that allow rapid iteration and testing of design variations
Email designs that maintain brand consistency while optimizing for conversion and user experience
Positive client feedback on design quality and strong collaboration with cross-functional team members

Responsibilities

Create campaign emails, automated flow templates, and promotional designs aligned with client brand guidelines
Develop mobile-first email designs that render flawlessly across email clients and devices
Collaborate with retention strategists and copywriters to bring campaign concepts to life
Iterate quickly on email designs based on performance data and A/B test results
Maintain organized design systems and asset libraries for each client account
Build reusable email modules and components that streamline production
Ensure all emails meet accessibility standards and deliverability best practices
Stay current on email design trends, platform updates, and industry innovations
Execute QA testing across multiple email clients before campaign launches
Support the team with design feedback and contribute to internal design standards
Manage multiple client accounts with varying design needs and brand aesthetics

Requirements

2-4 years of experience in email design, digital design, or related field with a strong portfolio demonstrating email work
Expert proficiency in Figma for designing email layouts and creating design systems
Strong grasp of email marketing best practices including mobile optimization, CTA placement, and visual hierarchy
Demonstrated ability to design for conversion while maintaining brand integrity and aesthetic quality
Fast iteration speed with ability to produce high-quality work under tight timelines
Excellent attention to detail and commitment to pixel-perfect execution across devices
Strong communication skills and ability to collaborate effectively with strategists, copywriters, and account teams
Familiarity with direct-to-consumer brands and ecommerce customer lifecycle marketing

Nice to Have

Hands-on experience with Klaviyo or other email service platforms (Mailchimp, Iterable, Braze)
Motion graphics or animation capabilities to enhance email interactivity and engagement
Experience designing for SMS, push notifications, or other retention marketing channels
Understanding of email deliverability factors and how design choices impact inbox placement

Compensation and Benefits

Fully Remote: Work from anywhere with flexible hours and a distributed team culture
Time Off: Competitive PTO policy and paid holidays to maintain work-life balance
Compensation: Competitive salary commensurate with experience.

Email Designer