Localization Project Coordinator, Production (Contractor)

About LILT

AI is changing how the world communicates — and LILT is leading that transformation.

We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.

At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.

The Production Team at LILT

LILT’s Production Team is a global workforce, operating across four continents.  We are passionate about localization and making information accessible to all.  The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations.  

Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.

What You’ll Do

The Project Coordinator ensures successful production execution across a portfolio of accounts. 

Under the supervision of a Project Manager or Senior Project Manager, the Project Coordinator provides back-office (non-customer facing) support in a specific timezone to enable 24/5 production delivery. 

They will work with a team of production managers, primarily based in Europe, and a base of project coordinators who are located globally.  

Key Responsibilities:

• Executes project management tasks as required by the Production Team. 

• Utilises a range of technical tools and systems to executive tasks, including Jira, LILT Translation Editor, QA tools, Front, and Retool. 

• Provides the necessary status updates and handovers to their Production Managers/Leads as well as Production Coordinator peers.

• Maintain and exceed performance against KPIs.

Skills and Experience:

• Assigning linguists to projects based on predefined team lists and by applying automation.

• Setting and managing project deadlines according to customer SLAs.

• Tracking assignment status, including acceptance and rejection rates from linguists.

• Communicates well with local colleagues and internal production team members

• Communication with linguists to confirm project status, any risks/issues impacting ability to deliver on time.

• Coordination of queries from linguists; logging queries in the appropriate format/platform, directing responses back to linguists within production timelines.

• Reassignment of projects to alternative linguists as needed to meet project deadlines or mitigate quality issues.

• Data entry and administration related to linguist performance, availability and payments.

• Sending and receiving translation quality feedback (revision reports or other format) to linguists.

• Checking status of QA checks in LILT and following up with linguists on non-completion / non-compliance.

• Delivering projects by the project deadlines

• Ensures all system admin, including data entry, is accurate for their accounts

• Has a clear understanding of all production workflows and processes related to their tasks and duties.

• Consistently follows correct protocols for their tasks and accounts.

• Escalates Production risks/blockers in the appropriate manner to their Production Manager or Lead as soon as they arise.

• Bachelor’s degree (Master's preferred)

• Proficient in English at a professional level

• Past experience includes translation, project coordination/management, linguistic or other localization related activities.

• Solid organizational skills including meticulous attention to detail and multitasking skills.

• Able to meet deadlines and work under pressure

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born.

LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.

With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.

Our Tech

What sets our platform apart:

• Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent

• Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing

• 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation

• Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review

LILT in the News

• Featured in The Software Report’s Top 100 Software Companies!

• LILT makes it onto the Inc. 5000 List.

• LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.

• Check out all our news on our website.

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At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.