Senior Business Operations Manager

Role Description:

The Senior Business Operations Manager is a smart generalist who will be help build business critical functions that help us scale. To start, you'll be working with me (the COO) to establish core back office functions: security, accessibility, compliance, legal, and IT. We operate in a heavily regulated field, so this work is key to ensuring that our systems and processes not only meet industry standards but also support the company's rapid growth. In the future, this role will do whatever is necessary to help us scale efficiently and effectively. We're looking for a smart, driven, and emotionally intelligent individual who can manage complex cross-functional projects with an aptitude for technology and data.

In the future, you may help us scale via data & OKRs. You may help with special projects like supporting/leading our international expansion, establishing a research consortium, helping us measure our impact, launching new products, building partnerships, etc. Really, whatever needs to be done at a fast growing education company.

Who we are:

MagicSchool is the premier generative AI platform for teachers. We're just over a year old, and more than 3M teachers from all over the world have joined our platform. Join a top team at a fast-growing company that is working towards real social impact. Make an account and try us out at MagicSchool and connect with our passionate community on our wall of love at Wall of Love.

Responsibilities

• Building Core Functions: Develop and enhance our security, accessibility, compliance, legal, and IT functions, ensuring alignment with regulatory requirements and industry best practices.

• System and Process Development: Design and implement systems and processes that support these core functions, enabling the company to scale effectively.

• Cross-Functional Project Management: Lead complex, cross-functional projects that involve multiple departments, ensuring successful outcomes and alignment with company goals.

• Technology Integration: Leverage technology to enhance business operations, with a focus on implementing tools that improve efficiency and compliance.

• Generalist Support: Serve as a 'smart generalist,' providing support across various business operations functions, including project and program management, data analysis, and other strategic initiatives.

• Strategic Collaboration: Work closely with other departments to align operational goals and maintain clear, consistent communication across teams.

• Reporting and Insights: Provide regular updates on key operational metrics, analyze trends, and deliver actionable insights to senior management.

Experience:

• 5+ years work experience

• Track record of success

• Startup experience

• Recent IC experience (This is a hands-on individual contributor role)

Our Benefits: We are proud to offer generous benefits, such as unlimited PTO, 100% employer covered health insurance, a wellness stipend, and vision/dental insurance.

Our Values:

• Educators are Magic:  Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.

• Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.

• Community:  Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.

• Innovation:  The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.

• Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.

• Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.

• Excellence:  Educators and students deserve the best - and we strive for the highest quality in everything we do.