Director of Operations

👋 About Us/Who We Are

Findymail is a B2B SaaS application designed to help salespeople do their email prospecting more efficiently. Our offering is mainly based on our email & phone finder, providing high quality email addresses & phone numbers to use in sales outreach, but we’re now expanding our offering with a new CRM enrichment/cleaning product.

I started Findymail because I was tired of the status quo in the email data space: you have to purchase one solution to find emails, and another to verify the emails you just bought. Why not provide good data directly?! That’s what we try to do, and it seems to resonate!

We want to continue that mission further by simplifying all the steps of an email prospecting workflow so that salespeople can focus on what they do best: leading conversations, solving problems and closing deals. This is now leading us to provide more data points than just email addresses - which is what we do with our new product, CRM Datacare.

😎 Summary

We’re looking for a Director of Operations with strong leadership skills and hands on experience in a fast-paced SaaS startup environment.  

As employee #10 you will have the opportunity to make a strong impact and be in the front seat of building an efficient startup from the ground up. 

As Director of Operations at Findymail, you will play a central role in optimizing operations across several functions (sales, marketing, customer success) of the company, including eg. streamlining tracking, reporting & enterprise billing. You will also help manage the team hand in hand with the CEO.

As a mostly bootstrapped company, we've built our success on a foundation of sustainable growth and responsible financial management. We're looking for a leader who understands the importance of maintaining this approach and can help us continue to scale without relying on additional external funding.

🖇🧐 Day to Day/ Key Responsibilities

In this role, you will:

• Build out and document our sales & marketing SOPs.

• Run multiple functions and teams within the company (specifically sales & marketing), making sure things move forward efficiently & tracking progress against objectives.

• Establish clear data/performance tracking & reporting on key projects. 

• Provide strategic input and leadership on key issues and opportunities, guiding us in the best direction for our company.

• Serve as the "voice" of our CEO and bridge leadership with the rest of the organization & external partners when needed.

• Facilitate communication and coordination among various departments to ensure alignment with company objectives and priorities, including performance tracking and facilitating regular cross functional team performance check-ins.

• Drive a culture where we’re always improving, taking action on the right things, and collaborating as one team.

• Work closely with our founder to align on long-term key strategic objectives, and lead the executing of key initiatives / daily operational challenges.

🙃 Who You Are

This position requires a leader who has grown with a SaaS company, either by excelling in a key functional role or as a founder, before moving into an executive leadership position.

Requirements: 

• 10+ of experience in business operations, leading teams, and executing strategic initiatives at B2B SaaS companies. C-level or founder experience preferred

• You're a clear communicator who can rally the team around a shared vision and mission

• You're a natural leader who can guide, coach, and grow our talented team

• You're a creative problem-solver when faced with obstacles 

• You're not afraid to dive in and do the work – you lead by example

• You have hands-on experience working as an individual contributor and/or leader of a small team in a key functional area of a SaaS company

• You have experience building and managing lean, high-performing teams that can do more with less

• Fluent in English, especially written

Benefits 

• Salary: $125-175k per year 

• 4-day work week 

• Always Remote 

• Flexible PTO and Holidays

Findymail asks respectfully to only apply through the application form and not email/apply to them directly. Recruiters and Agencies please do not contact Findymail directly.