Senior Product Manager - Growth

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

We are looking for a Senior Product Manager to join our Growth team to drive the vision, strategy, and execution of self-service, activation, onboarding, and connectivity features within the Mews platform. This role is pivotal in enabling product-led growth, optimising the end-to-end guest journey, and ensuring seamless interactions from booking to check-out and beyond. You will be responsible for shaping the hospitality technology landscape by creating intuitive, scalable, and automated solutions that drive adoption and engagement.

✅ Your mission, should you choose to accept it:

• Define and execute a roadmap that leverages self-service, automation, and AI-driven insights to enhance guest activation and onboarding experiences.

• Deeply understand the needs, behaviours, and pain points of guests and hospitality providers through research, data analysis, and direct engagement.

• Continuously test, iterate, and refine experiences through A/B testing, user feedback, and data-driven insights to optimise activation and retention.

• Enhance integrations with third-party services and connectivity solutions to create a frictionless, end-to-end guest experience.

• Develop intuitive, scalable self-service tools that empower hospitality businesses to configure and optimise their guest experiences effortlessly.

• Collaborate with design, engineering, marketing, and customer success teams to deliver high-impact, growth-oriented features.

• Leverage analytics and experimentation to inform product decisions, improve conversion rates, and drive adoption of self-service functionalities.

• Define clear success metrics, manage backlogs, and ensure timely delivery of high-quality product releases.

🤝️ You’ll be a great fit if you bring a few of the below with you:

• 5+ years in (Growth) product management, with a focus on (one or more of): hospitality technology, product-led growth, activation and onboarding experiences, connectivity.

• Familiarity with APIs, data flows, and modern product development practices in SaaS or hospitality tech environments.

• Strong history of running experiments, A/B tests, and continuously adapting your strategy based on the results of your experiments. Bonus points for experiments to drive (product-led) growth and/or AI-powered experiments to automate onboarding journeys to complex SaaS products.

• Experience using data to drive product decisions and measure success.

• Excellent storytelling, stakeholder management, and ability to inspire teams around a shared vision.

• Ability to navigate ambiguity, prioritise ruthlessly, and drive projects forward in a fast-paced environment

• Experience in the hospitality industry or travel technology space.

• Knowledge of guest experience platforms, self-check-in solutions, or personalisation technologies.

• Familiarity with UX/UI principles and design thinking methodologies.

🎉 What’s in it for you?

Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy:

• Participation in the Company shares program
  

• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave. 

  (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)

• Flexible Benefits via the ThanksBen platform 

• Unlimited paid holiday (no, this is not a typo)
  

• Wellness Wednesday's (once a month, the whole company enjoys a day where you can attend to your own well-being) 

• Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)

• Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)

• Regular team events and socials 

🤷🏻 Who is Mews?

We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests. 

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else. 

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. 

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

💭 Life at Mews

That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.

Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that’s a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram 📸. 

We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.

Everyone is welcome at Mews

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you!

One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!