We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.

Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.

About You

We’re seeking a UX Copy Manager to join our Digital Product team and collaborate closely with our copy team. In this role, you’ll ensure that our site and app copy is clear, user-friendly, and aligned with both UX best practices and our brand voice. You’ll also lead the SEO keyword strategy by optimizing content for search performance to improve discoverability and engagement. This role will craft copy that drive the entire customer journey – from campaign-driven entry points to key moments of conversion.

Responsibilities

Write, edit, and refine digital copy across site and app experiences to ensure clarity, usability, and consistency.
Collaborate with Brand and Copy teams to craft copy that guides, informs, and converts while aligning with regulatory and compliance needs.
Use strong attention to detail to manage copy documents used for site designs and QA, tracking edits and ensuring accuracy.
Map and optimize copy across high-funnel (campaigns, landing pages, blog) and low-funnel (product, checkout) entry points to create cohesive, conversion-driven user journeys.
Lead SEO initiatives by auditing, updating, and optimizing content across blog and top-of-funnel pages, in partnership with an external agency.
Improve overall copy flow to reduce friction and enhance the user journey by working with testing leads to test, learn, and optimize.
Leverage data, insights and testing to continually optimize messaging impact.

Requirements

3–5+ years of experience in UX writing, copywriting, or content strategy for digital products within an eCommerce company
Experience with Figma and Google Drive is essential. JIRA a plus
Strong understanding of UX best practices, microcopy, and content design principles
Hands-on experience with SEO keyword strategy and optimization
Excellent writing and editing skills, with flexibility between functional and brand-forward tones
Collaborative approach with experience working across Product, Design, Creative, and Marketing teams
Experience working in an agile environment a plus

Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.

Salary Range

$110,000 - $120,000 USD

Perks & Benefits

Fully remote work experience
Comprehensive medical, dental, and vision package, including FSA program
401K with employer match
Quarterly Bonus Program
Flexible PTO
Two company-wide wellness breaks every day
Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
Monthly wellness stipend
Monthly internet stipend
Monthly cell phone stipend
Annual learning & development stipend
Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
Free meditation app membership (Headspace)
Free Nutrafol subscription
Pet insurance discounts and benefits

UX Copy Manager