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Director, Social Media
ABOUT US
OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible. OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We're on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.
OUR TEAM
At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.
To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.
WHAT YOU’LL NEED
Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.
THE ROLE
The Director of Social Media oversees all aspects of OLIPOP’s social media strategy and operations, from setting goals, establishing channel strategies, leading and managing social media team, and measuring performance.
Their priority is establishing and implementing social media strategy for each channel, and must be able to clearly align social strategies with OLIPOP’s brand platform and Marketing KPIs. In collaboration with creative leadership, they will manage the creative execution of all social content, work with the OLIPOP Marketing Department (Influencer Marketing, PR, Partnerships), and collaborate with other internal departments (such as Commercialization and Sales).
The Director of Social Media will conduct market research and identify trends, opportunities, and threats in the social media landscape. They must be able to identify target audiences and implement communication strategies to engage with them.
The Director of Social Media should manage and mentor OLIPOP’s growing social team, helping them improve their core competencies and workflows by implementing standardized practices. The Director of Social Media must have a high degree of cultural sensitivity and be aware of cultural shifts within macro and micro social communities. They should be familiar with crisis management, and be able to assess social media risk, provide cultural guidance, and make operations-level recommendations to key OLIPOP decision makers.
RESPONSIBILITIES
Develop and implement communications strategies for all our social channels (IG, TikTok, Meta, LinkedIn).
Gather and analyze data to improve strategy and optimize social performance.
Develop and implement creative briefs that distill our social media strategies.
Oversee the development of social media campaigns across all our channels (IG, TikTok, Meta, LinkedIn).
Oversee the development of social media content calendars.
Collaborate with creative leads to manage social media creative.
Collaborate with Producers to develop and implement social media production calendars and processes.
Collaborate with internal marketing partners to strategically utilize partnerships and influencers on OLIPOP’s social channels.
Maintain a high awareness of social media cultures.
Assess, manage, and advise on cultural risks that OLIPOP could encounter on its social channels.
Mentor and develop the social media staff.
REQUIREMENTS
10+ years experience as a social media professional, ideally as a Social Media Strategist.
3+ years of experience as a people leader, with direct ownership of coaching and mentoring a social media team.
Strong ability to analyze, organize and integrate large amounts of data into clear and concise creative briefs.
Deep, up-to-the-moment understanding and insight on all major social media platforms. This should include strong familiarity with platform best practices, poor practices, policies, regulations, and operational tendencies.
Strong understanding and sensitivity to social media culture at large.
Strong understanding of key social media subcultures, particularly among Millennials.
CPG experience required.
Experience at an advertising or social media agency preferred but not required.
REPORTS TO:
Head of Marketing
COMPENSATION:
$150,000-$170,000 base salary + bonus
We are proud to be an Equal Opportunity/Affirmative Action Employer. Olipop does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.
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