Cat Ecommerce Social Media and Community Manager (Hepper)

⚠️ If you're a go-getter with a "can-do" attitude, a social media enthusiast who loves creating engaging content, and you’re interested in e-commerce marketing, we want to hear from you. Big bonus points if you adore pets—especially cats! ⚠️

We’re on the lookout for the newest addition to our team. We are offering a full-time, remote position with tons of room for growth and flexibility.

Before reading the rest of the information, check out a little taste of the role in our Youtube video attached!

🐱 ABOUT US:

Pangolia, Hepper's parent company, boasts a roster of successful pet sites, including Catster.com, Dogster.com, PangoVet.com. Our 40+ member team, spread across the globe, is a passionate bunch working hard to make big dreams a reality.

Hepper, a subsidiary brand owned by Pangolia, crafts cool and modern cat products that cats adore and their owners love to have in their homes. In 2023, our social and community efforts were very successful, some highlights include:

• Growing our social media presence more than 200% in one year!

• Working with almost 100 influencers in the pet industry

• Getting our products to rank in the top 50 of Amazon best sellers!

• Cultivating a group of highly engaged brand ambassadors who are now part of our product research and design process through interviews and product trials.

With ambitious growth plans in the pipeline, we're building the foundations for the brand's future, and organic social media will be a key part of our 2024 strategy across both Hepper and the Pangolia content group. Find us at @HepperOfficial on Facebook, Instagram, Twitter, Pinterest, and TikTok.

📋 WHAT YOU WILL BE DOING:

• Boosting Hepper revenue through social media-driven conversions

• Elevating Hepper's brand awareness and driving traffic to our blogs

• Expanding our follower base and enhancing engagement

• Cultivating a robust community of passionate product advocates

A typical day in this role involves:

• Crafting informative, original, and engaging content for social media

• Responding to comments and messages across social media platforms

• Coordinating influencer collaborations

• Managing email marketing projects

• Overseeing a social ad spend (still small currently, but growing)

• Tracking KPIs to ensure growth targets are met

• Tackling other exciting projects as they come your way

🕵️ WHO ARE WE LOOKING FOR?

Beyond talent and passion, we're seeking a great and fun individual to join our team. Here are some skills that would make you an ideal fit. We don’t expect you to be perfect in all of these to apply, so don’t let that stop you from taking this opportunity!

• Fluent written and spoken English

• Copywriting experience

• Content creation skills

• Post-production and video editing abilities

• Technical proficiency (Canva, Premiere Pro, Figma, Adobe Suite)

• Previous social media and community management experience

• Familiarity with paid advertising

• Highly organized

• Cat owner (or access to cats)! 

🏝️ BENEFITS/PERKS:

Wondering what's in it for you?

• Flexible work hours (provided sufficient overlap with your direct report)

• 100% remote work—choose your ideal workspace!

• Collaborate with a talented and exciting team

• Be part of a rapidly growing company and contribute to something truly great

• The  opportunity to meet the rest of the team, connect and build relationships. For example: last year our company offsite was in Phuket, Thailand!

💬 FURTHER DETAILS:

Excited about the opportunity? We can't wait to hear from you! Apply now and let's create something amazing together.