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Senior Director, Communications & PR

Omada Health is on a mission to inspire and nurture lifelong health, one day at a time.

 Job Summary:

Omada Health is a remote-first virtual chronic condition care management company that uses the science of behavior change delivered by human care teams and scaled with the latest technology. As the Sr. Director of Communications and PR, you are responsible for building and leading Omada’s communications and PR efforts for the company and for programs in Diabetes, Hypertension, Diabetes Prevention, Musculoskeletal, and Behavioral Health. You will lead a team responsible for delivering engaging and effective internal and external communications that support Omada’s double-digit growth. This position is highly cross-functional and requires leadership not only within the commercial organization but also across investor relations, product development, people and culture, clinical, engineering, and other functions.

You will love this job if you:

This leadership position is an opportunity of a lifetime to pioneer something that has not existed, in a market that is just being defined. If you love to lead in highly ambiguous markets and scale teams, then this might be just the job for you. Communication in a "still forming" market is extremely challenging but for the right leader, it is invigorating, energizing, and soul-filling. In the last 3 years, we’ve more than tripled our client base, launched 3 new products, and hired hundreds of Omadans. To say the least, engaging and developing teams is a must. So, if you love crafting strategy and building plans with the goal of delivering industry-leading results, you will have ample opportunity to put your fingerprint on our future. We’ve found that our most successful leaders know that growth isn’t a straight line. In fact, it is filled with incredible highs and challenging lows. But we’ve also learned that Omadans who succeed in this kind of environment know how to lead with a steady hand while keeping expectations high and keeping an eye on aligning strategy to execution across teams. Most importantly, we value leaders who gravitate towards succeeding together as one team and contributing to a healthy culture grounded in unwavering values. If this sounds like you, we want you.

Key Responsibilities:

  • Strategic Communication: Develop and complete an essential, comprehensive communications roadmap that aligns with our business objectives, positioning us as a global leader in integrated virtual healthcare.

  • Internal Communications: Develop and implement internal communication strategies that foster employee engagement, alignment, and understanding during times of transformation; collaborate with HR on internal communications and change management initiatives.

  • Executive Communications: Create a strong executive/c-suite voice and compelling internal/external communications to optimally position Omada. Must have existing relationships with top-tier media and journalists.

  • External Communications: Build, lead, and implement strategies that promote and protect Omada Health's brand and reputation, including media relations; serve as the company spokesperson on a range of topics and issues. Must have existing relationships with top-tier media and journalists.

  • Investor Relations: Collaborate with and support investor relations to ensure consistent and impactful messaging to the investment community.

  • Leadership: Lead, inspire, develop and manage a public relations team, including contractors, to deliver on goals and business results.

  • Social Media: Oversee Omada Health’s social media channels using a data-centric approach; integrate emerging technologies and innovative communication approaches to enhance our communication effectiveness and engagement.

  • Crisis Communication: Develop crisis communication protocols and strategies to proactively address potential reputational risks and effectively manage crises if they arise.

  • Corporate Responsibility: Partner with HR to define and implement an enterprise-wide CR/ESG strategy aligned with Omada Health’s corporate priorities.

  • Life Sciences Expertise: Leverage your knowledge of the life sciences industry to shape narratives that resonate with our partners and position us as an inspiring, leading organization.

  • Public Company Expertise: Support communications strategy and tactics in a highly regulated industry with deep knowledge of the obligations of a publicly traded company.

  • M&A Communication: Apply your experience in managing communications during M&A to guide the essential communication efforts associated with future growth.

Qualifications:

  • Bachelor's degree in Communications, Public Relations, Marketing, or a related field; advanced degree preferred.

  • Prior healthcare experience required

  • 18+ years of proven experience in leadership roles within communications and public relations, with a minimum of 8-10 years in healthcare or related industries.

  • Strong understanding of the virtual/digital healthcare landscape and emerging trends.

  • Exceptional written and verbal communication skills.

  • Experience in crisis communication and issues management.

  • Proficiency in using digital marketing tools and social media platforms.

  • Demonstrated ability to build and maintain strong relationships with media, stakeholders, and key industry influencers, including existing relationships with top-tier media and journalists.

  • Strategic thinker with the ability to translate business goals into effective communication strategies.

  • Strong leadership skills and the ability to inspire and mentor a team.

  • Ability to work west coast or mountain time hours

Benefits:

  • Competitive salary with generous annual cash bonus

  • Stock options

  • Remote first work from home culture

  • Flexible Time Off to help you rest, recharge, and connect with loved ones

  • Generous parental leave

  • Health, dental, and vision insurance (and above market employer contributions)

  • 401k retirement savings plan

  • Two giftable Omada enrollments per calendar year

  • Lifestyle Spending Account (LSA)

  • Mental Health Support Solutions

  • ...and more!

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Our Values:

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

  • Cultivate Trust: We listen closely and we operate with kindness. We provide respectful and candid feedback to each other.

  • Seek Context: We ask to understand and we build connections. We do our research up front to move faster down the road.

  • Act Boldly: We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.

  • Deliver Results: We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.

  • Succeed Together: We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together.

  • Remember Why We’re Here: We push through the challenges of changing health care because we know the destination is worth it.

About Omada Health: 

Omada is a virtual-first chronic care provider that nurtures lifelong health, one day at a time. Our care teams implement clinically-validated behavior change protocols for individuals with prediabetes, diabetes, hypertension, and musculoskeletal issues for consistent improvements that stack up. With more than a decade of experience and data, and 24 peer-reviewed publications that showcase our clinical and economic results, we improve health outcomes and help contain healthcare costs. 

Our scope exceeds 1,800 customers, including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s. Omada is the first virtual provider to join the Institute for Healthcare Improvement’s Leadership Alliance, reflecting our aim to complement primary care providers for the benefit of our members, and affirming our guarantee to every partner: Omada works different.

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $208,000 - $260,000*, Colorado Base Compensation Ranges: $187,200 - $234,000*. Other states may vary.

This role is also eligible for participation in annual cash bonus and equity grants. 

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.

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