UX Writer

About ONE

ONE's mission is simple — financial progress. We’re doing this by creating simple solutions to help our customers save, spend, and grow their money — all in one place.

The U.S. consumer today deserves better. Millions of Americans today can’t access credit, build savings or wealth, and are left to manage their financial lives through multiple disconnected apps. Almost a quarter of U.S. adults are unbanked or underbanked and roughly 80% of fintech users rely on multiple accounts to manage their finances.

What makes us unique? We are backed by a preeminent fintech investor (Ribbit) and the world’s largest retailer (Walmart), maintain the speed and independence of a startup, and employ a strong (and growing) collection of world-class talent.

There’s never been a better moment to build a business that helps people achieve financial progress. Come build with us.

The role

As a UX Writer, on ONE’s Design Team, you will play a pivotal role in defining innovative ways to help people achieve balance in how they spend, save, and grow their money by creating approachable solutions that can give everyone a path toward financial well-being. This role will report directly to the Experience Design Lead.

This role is responsible for: 

• Working across the Experience Design Team with other designers to develop, refine, and iterate on new and existing experiences. 

• Collaborating closely with your cross-functional partners and always with the customer experience in mind, you will ensure we deliver only the highest quality work.

• Autonomously supporting strong and compelling experience flows with copy that is simple, scalable and on brand.

• Pivoting through creative problem-solving.

• Additional duties as assigned by your manager.

You bring

• 8+ years of experience in user experience and copywriting. Delivering detailed, thought-provoking, and expertly crafted work.

• An act-like-an-owner mentality. We have a bias toward taking action.

• Extensive experience writing content principles and guidelines.

• A strong portfolio that demonstrates compelling writing for the user experience that showcases a perspective on your writing process.

• Ability to collaborate with cross-functional teams to deliver high-quality work while advocating for design, brand, research, and strategy.

• Ability to work independently in a fast paced environment.

• Expert knowledge in one or more of the following software applications: Google docs, Figma.

• A genuine passion for Design, and creating solutions that authentically connect with an audience.

• Excellent interpersonal and presentation skills.

• Curiosity and passion with a keen understanding of creative and cultural nuances for our audience.

Pay Transparency

The estimated annual base salary for this position ranges from $175,000 - $200,000.   Pay is generally based upon the level, complexity, responsibility, and job duties/requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience.  If you are selected for an interview, please feel welcome to speak to a Talent Partner about our compensation philosophy and other available benefits.

What it’s like working @ ONE

Our teams collaborate remotely and in our work spaces in New York and Sacramento. 

• Competitive cash

• Benefits effective on day one 

• Early access to a high potential, high growth fintech

• Generous stock option packages in an early-stage startup

• Remote friendly (anywhere in the US) and office friendly - you pick the schedule

• Flexible time off programs - vacation, sick, paid parental leave, and paid caregiver leave

• 401(k) plan with match

Leveling Philosophy

In order to thoughtfully scale the company and avoid downstream inequities, we’ve adopted a flat titling structure at ONE. Though we may occasionally post a role externally with a prefix such as “Senior” to reflect the external level of the position, we do not use prefixes in titles like that internally unless in a position which manages a team. Internal titles typically include your specific functional responsibility, such as engineering, product management or sales, and often include additional descriptors to ensure clarity of role and placement within our organization (i.e. “Engineer, Platform”, “Sales, Business Development” or “Manager, Talent”). Employees are paid commensurate with their experience and the internal level within ONE.

Inclusion & Belonging

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@one.app.

For additional questions around our interview process, please check out our Candidate FAQs.