HR Manager

Hi there!

This is the opportunity you’ve been looking for. Keep reading if you want to do great work, learn from driven people and level up with each new challenge!

Who we are

Say hello to Pago - the go-to app for household payments in Romania! We're on a mission to expand our success to Poland, Italy, Czechia and beyond over the next few years. Our users' aha moment is seeing all their bills on one screen and paying them all with just one confirmation.

Our mission is to help people better manage and pay their utility bills. Since launching in 2017, we've processed a whopping 28 million payments, totaling over 1.8 billion Lei. Check out our exciting journey so far here.

Join our team of 50 developers, designers, marketers, support, and business development as we continue our mission. 

We are looking for the new colleague to lead the  HR department, a dedicated people’s person who will be there for their colleagues, but also for the fun.

Apply if you want to be a hands-on HR Manager on the ground floor in an agile company. As the only HR in Pago, you will have a lot of freedom to create, update and formulate the HR strategy and direction. We are looking for a talented person to help us implement a true and scalable HR strategy. Not just for recruiting but for our great, existing team and our Pago future teammates.  

HR Responsibilities 

• HR is the department you are in charge of, therefore, your main objective is to facilitate and contribute to Company’s Performance, through the HR related activities

•  You define, create, update and implement HR policies and procedures

• You are responsible for the day-to-day coordination of all HR policies and programs such as the on-boarding process, HR Platforms management, colleagues inquiries, compensation and benefits; you will work closely with the finance team

• We count on you to organize team events, happy hours and awesome get togethers 

Talent Acquisition & Employment Brand 

• You facilitate and lead the recruitment process, following the internal guidelines and ensuring an adequate time to hire

• You actively participate in the recruitment process: define strategies, drawing-up job descriptions, posting ads, sourcing, screening, interviews, feedback and offers; 

• You monitor and stay up to date on recruitment best practices and trends in employer branding and ensure that your team has the necessary competence and expertise to meet current and future business needs;

• You create an “Employer of Choice” culture that attracts, develops and retains world class talent;

 People Operations & Culture 

• We appreciate good ideas and hard work, not hierarchy and old habits. Play an active part in the team and contribute to developing a world class organization

•  Support build-up of a culture of innovation, excellence and high performance

Requirements:

• Flexibility – you understand that there are multiple ways to complete a task, therefore are flexible enough to always adjust

  • Patience – is essential, as you will act as a People Manager; You are one of the colleagues’ go-to persons, either for something small, like explaining a process, or for a warm pep-talk

  • Ability to listen – you have the capability and the will to understand your colleagues’ concerns in order to provide them with quality solutions

  • Accountability – you can take accountability for both successes and failures. This way, you will gain the trust of your colleagues, as to be a valued, respected HR for the whole team

  • Organization – goes without saying, you need to be disciplined in order to be able to help increase productivity and support the development of the Organization

  • Excellent verbal and written communication skills

  • Trust – you believe you can rely on your colleagues’ assistance and advice when you need it, and vice versa. You also value confidentiality.

  • Very good English skills

  • Labor legislation knowledge

  • Experience in working with B2B contracts

• Nice to have: previous experience using Bamboo HR.

The first six months

In the first week, we will expect you to:

• Become acquainted with our team

• Onboard and integrate into Pago while studying, learning and understand our mission

• Start your training with the HR manager and other relevant parties on case per case basis

In the first month, we expect you to:

• Become familiar with the organization’s structure

• Become familiar with your colleagues as well as understand and adhere to the working environment

• Continue your training and accomplish your first tasks

In the first three months, we expect you to:

• Become comfortable and confident in your daily activities

• Lead recruitment projects with help from Hiring Managers

• Lead other HR related projects (e.g. - onboard new hires / organize colleagues’ get togethers) 

In the first six months, we expect you to:

• Become autonomous and able to work independently

We make sure you

• Receive a competitive fee

• We equip you properly with the right tools so you can do your best work

• Work in a friendly environment - a good vibe goes a long way even when things go the other way

• Have more than enough paid leave days; we know that being in the right state of mind brings the best results

• Receive feedback often from your colleagues & manager so you can grow yourself and the team

• Get to taste and help out with choosing the Pago beer / prosecco each year (yes, this implies all the fun of thinking of a new theme each year), which you receive just before Christmas