About Penta Group

Penta Group is a global company providing data-driven solutions to help clients achieve their objectives in an increasingly complex stakeholder environment.

We deliver cutting-edge intelligence products to help clients understand what their stakeholders think, see, and hear, and then leverage that intelligence to develop and execute effective, measurable strategies.

Our global team brings decades of experience in business, government, communications, research, data science, and media. Clients span industries including technology, financial services, energy, healthcare, and more.

🌍 Offices: New York, London, Washington DC, San Francisco, Dublin, Brussels, Singapore, Hong Kong.

Role Summary: Revenue Operations Manager

The Revenue Operations Manager will be responsible for building the systems, processes, and reporting infrastructure that support our go-to-market teams.

This role ensures accurate pipeline visibility, reliable revenue forecasts, and equips leadership with the intelligence needed to make informed decisions. Acting as a key operational bridge across the Partner channel and Growth function, the Revenue Operations Manager will drive operational efficiency, improve data quality, and strengthen forecasting capabilities as the company continues to scale.

Responsibilities

Salesforce Ownership: Configure fields, stages, workflows, and reports to match business operations
Tech Stack Management: Own CRM, marketing automation, and sales engagement tools
Forecasting: Run weekly pipeline reviews, bi-weekly forecast submissions, and monthly close-out summaries
Deal Inspection: Establish clear criteria to improve forecast accuracy
Model Building: Maintain bottom-up and top-down forecasting models for Finance and CGO
Reporting Infrastructure: Deliver real-time, accurate data across deal stages
Sales Enablement: Develop process documentation, training, and scalable sales processes
Workflow Optimization: Reduce friction, improve conversion rates, support territory planning and quota design
Data Management: Enforce hygiene, deduplication, governance policies
CRM Adoption: Drive behavior change across commercial teams, ensuring clean data standards

Qualifications

Bachelor’s degree
5–7 years of progressive experience in Revenue Operations, Sales Operations, or related function
Hands-on execution experience in building processes, systems, and reporting end-to-end
Proven track record in RevOps within high-growth environments
Advanced Salesforce administration and reporting expertise (certifications desirable)
Proficiency in BI tools (Tableau, Looker) and advanced Excel/Google Sheets
Strong analytical background in forecasting and pipeline analysis
Ability to quantify and track forecast accuracy improvements
Solid understanding of revenue metrics (APV, NRR, churn, conversion rate, LTV, CAC)
Experience leading cross-functional projects and driving organizational change
HubSpot administration and marketing automation experience a plus

📍 Location: US-based, fully remote (preference for Eastern or Central Time hours).

Compensation & Benefits

Salary Range: $100,000 – $130,000 annually
Healthcare: 90% employer-paid individual premiums, 50% dependent premiums (Cigna & UNUM)
Retirement: 401(k) with generous employer match
Income Protection: Employer-paid STD, LTD, and life insurance
Paid Leave: 12 weeks parental leave, flexible PTO, federal holiday schedule
Perks: Monthly cell phone reimbursement, gym membership program, frequent social events, EAP access, discounted pet insurance

Revenue Operations Manager