Reports to: Publishing Accelerator (PA) Supervisor
Location: 100% Remote, but must work USA business hours
Compensation: $50,000 - $55,000 annually

Company Summary

Publishing.com empowers individuals from all walks of life to generate meaningful income streams through book publishing. As a leading online education platform, we specialize in guiding our students through the processes of writing, publishing, and selling books and audiobooks on major platforms like Amazon and Audible. We are thrilled to announce that Publishing.com has been recognized as the 19th fastest-growing private company in America for 2023, according to the prestigious Inc. 5000 list. Over the past two years, we've experienced an incredible 30% year-over-year growth and expanded our team by 500%. Recently, we hit a major milestone by helping 60,000+ students through our programs.

Our mission is to become the premier destination for all publishing-related needs. In line with this vision, we are excited to announce the launch of our latest innovation, Publishing.ai, a software designed to revolutionize the publishing industry further. This year marks a significant milestone in our journey toward achieving our goal, as we continue to expand our offerings and support our community of publishers.

About The Role

We are seeking an experienced and dynamic individual to join our organization as a Publishing Accelerator Coach. As a coach, you will play a crucial role in our student's success and, therefore, the company's success. You are the face of the company. Students know and respect a coach for their knowledge, perspective, and experience.

It is imperative student success is the foundation of your role and you possess the confidence and conviction to guide them along their publishing journey. The most significant impact you can have is bringing students over the publishing finish line with a quality product.

Please note: To be considered for this role, you must be a member of Audiobook Income Academy and have published at least one full-length book.

Responsibilities

Student Guidance: Assist students in the Publishing Accelerator program with setting their publishing career goals, improving their habits, and maintaining accountability.
Brand Representation: Support students while conveying our company image, brand voice, and positive personality.
Relationship Building: Build strong rapport with students to help them achieve results and overcome roadblocks.
Difficult Conversations: Confidently engage in challenging conversations with students to guide them toward success.
Clear Communication: Effectively communicate program concepts through live Zoom calls and recorded videos.
Proactive Outreach: Reach out to students before and after coaching calls to ensure they implement discussed actions and achieve their goals.
Documentation: Record calls and student progress in our CRM (Hubspot).
Performance Monitoring: Achieve internal KPIs by analyzing data and tracking student progress.
Program Improvement: Recommend updates or improvements to the course or company.
Team Collaboration: Work closely with the VIP support team to ensure students feel supported.
Additional Responsibilities: Take on tasks such as workshops, Q/A calls, and other ad-hoc duties as needed.

Requirements

Program Membership: Must be a member of AI Publishing Academy and have published at least one book.
Relevant Experience: Minimum 12 months of previous experience in a coaching, consulting, or customer support role is required.
Multitasking and Time Management: Excel at multitasking and managing time effectively.
Tech-Savvy: Tech-first mindset with a focus on efficiency, automation, and A.I.
Equipment: Access to a laptop or computer with a reliable internet connection.
Interpersonal Skills: Strong interpersonal and communication skills.
Passion for Success: Genuine passion for contributing to the success of Publishing.com and its students.
Motivation and Organization: Highly motivated and organized with a positive attitude.
Team Player: A true team player, problem solver, and critical thinker with attention to detail.
Remote Work Experience: Experience working in a fully remote team environment.
Preferred Tools: Experience with Hubspot, Zoom, Loom, Intercom, Acuity, and Slack is preferred.

Why Publishing.com?

At Publishing.com, our dedication to our mission and core values isn't just talk; it's reflected in how we treat our team. We believe in nurturing our employees' well-being, supporting their families, and empowering them to contribute to their communities. Here's how we stand out:

Recently recognized as #19 on the Inc 5000's list of Fastest Growing Private Companies in America for 2023
We are a completely remote team located worldwide with 100+ employees
We have great benefits including paid time off (PTO), competitive health, vision, and dental benefits, 401k, and team socials...yes, even remotely
We care about our culture deeply and live by our company values (1) Service that WOWs, (2) Ultimate Team Player, (3) Great Freakin' Attitude, (4) Billion Dollar Standards
We encourage learning, growth, and continuous improvement and create meaningful programs to support our employees' professional development
If you want to join a team on the ground floor, this is your chance: we are expanding beyond being an education company to become the one-stop shop for all your self-publishing needs

*Some benefits are available to our US-based employees only.

At Publishing.com, we're dedicated to assembling teams as diverse as a kaleidoscope and fostering an atmosphere as warm as your favorite coffee shop. We understand that the job application process can sometimes feel daunting, but we’re here to offer our support. Don't hesitate to reach out with any questions or concerns about the hiring process – if you're interested in joining our ranks, we're eager to hear from you! Email us at careers@publishing.com if you need additional support.

We strive to seek out and support individuals from all different backgrounds recognizing your unique experience contributes to the richness of our collective knowledge. We are committed to fostering an environment where we learn from each other's beliefs and experiences and celebrate the differences that eventually will drive forward our innovation. We strive to ensure that every member of our team feels valued and respected, regardless of where they may be situated. Come be a part of our community – your talents and contributions are welcomed!

Publishing Accelerator Coach