Sales Development Representative

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 7,300+ provider organizations and 240+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.

Opportunity & Impact

A Sales Development Representative (SDR) is a fundamental role in launching your sales career. You should be enthusiastic about generating curiosity with complete strangers. You are focused on generating new leads for our sales teams and you will receive continuing sales education as you look to identify, contact, and qualify potential clients. As the first line of communication with a prospect, SDRs will need to have a strong understanding of the sales process and excel at researching leads, starting new relationships, and setting up sales closers for success. SDRs will need to have strong communication skills and the ability to showcase our offerings in a compelling way. The ideal SDR will be passionate and eager to get in front of our customers, foster conversations, and qualify opportunities. You will be the front line of Redox, representing our brand and our mission. 

This role manages the outbound campaigns within the assigned accounts diligent prospecting and works to create engagement for net-new meetings. As a SDR, you will need to be able to articulate Redox’s value proposition with the ability to cross-coordinate with multiple stakeholders as this role will involve individuals from departments across our organization including the AE, Sales leadership, and C-levels.

As a SDR, your responsibilities will include:

• New Account Outreach: Reach out to prospective new clients. Cold calls, emails, and social.

• Prospecting: Identifying new accounts and key stakeholders and decision-makers within target accounts that match Redox’s ideal customer profile.

• Build New Relationships: Create interest with prospects. Understand their needs and challenges. Introduce them to the right Redox products.

• Manage Inbound Requests: Respond to customer interest forms and develop inquiries to schedule meetings.

• Support Sales: Support our Account Executives by sharing insights, and facilitating introductory meetings for them.

• Growth & Development: Work with your coach/manager to continuously grow and develop your skills, evaluate performance, and understand what drives results.

• Process Creation: Identify and document best practices for refining the company’s lead-generation playbook.

• Targets Goals: Achieve and exceed weekly/monthly/quarterly metrics (appointments set, opportunities created, and closed won ARR).

• Manage Pipeline: Maintain and organize pipeline and activity record using our CRM (Salesforce), Outreach.io, and other automation platforms.

To be successful in the role, your skills and experience should include:

• Bachelor's degree, Associate degree or at least one year of sales experience or sales training experience

• Strong time management skills with high organizational skills and ability to adapt to changing priorities

• Ability to think on your feet in conversation with the ability to answer unexpected questions with ease and confidence

• Strong passion for sales and the sales process

• Technical aptitude - experience with learning new programs and ability to pick things up quickly

• A self-starter with a track record of successful, credible lead follow-up and sales development within an organization; familiarity with marketing automation space

• Ability to work in a high-energy sales team environment; team player

• Positive and energetic phone skills, excellent listening skills, strong written skills

• Proficiency in GSuite, Zoominfo, seamless.ai, LinkedIn Sales Navigator, Outreach, a CRM (Salesforce, Hubspot, etc) preferred

$65,000 - $65,000 a year

Compensation:  The base salary range for this position is expected to be $65,000 per year. Certain positions within the Customer Success, Partnerships, Sales, and Solutions Engineering function may be eligible for incentive compensation such as bonuses or commissions.

*The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate, including but not limited to the level of job-related knowledge, skills, qualifications, education/certification, and interview assessment.

Please note that the compensation details listed above reflect the base salary only, and do not include incentive pay, equity, or benefits. Redox offers a total rewards package that includes stock options and employee benefits for full-time employees. Our total rewards package includes the following: 

Benefits & Perks

• 100% remote first culture (must be based in the US)

• Unlimited Flexible Time Off

• 15+ Observed Holidays

• Rest & R^Charge days (guaranteed a 3-day weekend each month)

• R^Charge (6 weeks paid sabbatical + stipend) 

• 401k match 50% for up to 8% on Day 1

• Medical/Dental/Vision Benefits on Day 1

• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program

• Paid Parental Leave (16 weeks)

• Productivity Stipend & Wellness Fund

• Redox Issued MacBook

• Virtual and/or in-person Team & Company Events

• Stock Options

• Employee Referral Bonus Program 

• Recognized as  CB Insights Top 150 Most Promising Digital Health Startups in the WORLD & named Top 10 Trending Startups for 2022 Health-Tech companies on Wellfound (formerly AngelList Talent)! 

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified

About Redox - Take a look here: https://youtu.be/4OjENXR6UXA

What We Do

Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us

Redox is an EEO company. We fully support the diversity of our team! Read more about our stance on diversity and belonging: Diversity at Redox

As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.

We believe in holding ourselves to a high standard of conduct. Here's how we think about this: Redox Code of Conduct

Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.

Thank you for your interest in Redox!

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