Customer Support Specialist

Who We Are

At RentalConsulting.com, we are a leading provider of Canadian real estate investing education and mentorship.

We are a team of rental experts on a mission to help investors scale their real estate portfolios and transform their cash flow into passive income, enabling them to work less and live more.

With our guidance, our members have successfully bought over $75M+ in buy-and-hold real estate.

About the Role

We are seeking a proactive Customer Support Specialist to join our team. This role involves managing our online community, addressing client inquiries, and fostering connections with industry experts.

How You’ll Make an Impact Here

• Develop culture within our online community

• Assist in creating and distributing content relevant to our community

• Monitor and respond to queries in a timely and professional manner

• Contribute to the development of community engagement strategies

• Organize and coordinate online events or webinars

• Collect and report on community feedback to improve our services

What We're Looking For:

• 2+ years of customer support experience

• Strong verbal and written communication skills in English

• Expertise in networking, with individuals who can actively contribute and add value to the community

• Desire to work remotely in a fast-paced start-up environment

• Ability to prioritize, organize, and execute multiple tasks with deadlines

Advantage for:

• Experience with G-suite, Slack, and other web-based technologies

• A keen interest in real estate investing is a plus

Benefits

• Work remotely from anywhere

• Be part of a company transforming the real estate investment landscape

• Learn and grow with professionals in the field of real estate investing

• A supportive and dynamic team environment