Sr. Clinical Operations Manager

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Are you passionate about making a difference in patient care? We're seeking a Senior Manager of Clinical Operations to lead the development of new processes and programs that directly impact patient safety and quality of care. In this role, you will partner closely with clinical leaders to enhance patient safety programming, improve provider quality initiatives, and optimize core functions within our Clinical Quality lane. Key responsibilities include developing new programs and processes that improve patient safety, ensuring our complaints and grievances are managed appropriately, and enhancing productivity through designing an effective quality consultation program. If you're ready to play a vital role in building a safer and more efficient healthcare environment at Rula, please apply!

Required Qualifications

• 5-8 years in business or operational roles

• Experience working in high-growth, fast-paced environments

• Experience working on cross-functional teams

• Experienced working and leading with data

Preferred Qualifications

• Healthcare experience

• Experience developing A/B tests or implementing new programs

• Strong communicator that can help translate clinical requirements into business needs and goals

• Project management experience

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

• 100% remote work environment from anywhere in the US

• Competitive pay and benefits that don’t change based on location

• Health benefits: medical, dental, vision, life, disability, and FSA/HSA 

• Access to our 401(k) plan

• Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

• Paid parental leave

• Employee Assistance Program (EAP) 

• Stipend to ensure your home office sets you up for success

• Quarterly department stipend for team building or in-person gatherings

• Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.