
Senior Content Operations Strategist
Role overview
As a Senior Content Operations Strategist, you’ll work directly with Sanity’s enterprise customers to guide them through content strategy, operational design, and implementation best practices. You will be the bridge between business goals, editorial processes, and technical delivery — helping customers define how to work smarter and scale effectively with Sanity.
This role is perfect for someone who thrives on solving complex problems, loves optimizing how teams work with content, and wants to shape the future of content operations across industries.
What you’ll be doing
Consult and advise: Serve as a trusted content operations advisor for Sanity’s enterprise customers. Help them design and evolve content models, governance strategies, and workflows tailored to their business.
Design operating frameworks: Assess current-state processes and tools, then design and recommend scalable, future-ready content operations strategies.
Translate business needs into structure: Work with customer teams to translate editorial, marketing, and digital content needs into structured content systems using Sanity.
Collaborate cross-functionally: Partner with Sales, Solution Engineers, Solution Architects, and Product teams to deliver cohesive, high-impact solutions.
Enable and educate: Conduct workshops, write guides, and support customers in adopting best practices in structured content, metadata, reuse, localization, and collaboration.
Drive maturity and innovation: Champion operational excellence, helping our customers evolve their internal content practices and use Sanity to its full potential.
Enable AI adoption: Help customers identify, implement, and optimize AI workflows that transform their daily operations.
Requirements
About you
5+ years in content operations, digital content strategy, content systems consulting, or similar roles – ideally in an enterprise or SaaS context
Deep experience designing and optimizing content workflows, governance models, and editorial processes
Familiar with modern content platforms, structured content, and component-based content architecture
Experience working with CMSs, DAMs, and headless architectures – bonus if you’ve worked with Sanity or similar platforms
Strategic thinker with a passion for improving how teams create, manage, and deliver content at scale
Skilled communicator, facilitator, and collaborator – able to work effectively with both business stakeholders and technical teams
Comfortable in client-facing and consultative roles, and excited to help shape customer success through content excellence
Deep experience with AI-based workflows for content and business teams
Based in the US or Canada - PST timezone
Why this role is special
What we can offer
A highly-skilled, inspiring, and supportive team
Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
A global, multi-culturally diverse group of colleagues and customers
Comprehensive health plans and perks
A healthy work-life balance that accommodates individual and family needs
Competitive stock options program and location-based salary
Could this job be the one?
About the company
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