Director, Business Strategy & Analytics

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of  stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare. 

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

We love collaborating and investing time in our Scribd community, and we create intentional in-person moments with each other to build culture and connection. And, it is through our flexible work benefit – Scribd Flex – that we enable employees, in partnership with their manager, to choose the work-style that best suits their individual needs and preferences.

Scribd’s Business Strategy & Analytics Team solves problems and finds opportunities to deliver value to our millions of users. We collaborate across the organization to evolve the product, ensure the success of our business, and delight  global users. This is the place for you if you’re a clear thinker & communicator who likes to take on big challenges, understand the nuance of user experience combined with a content acquisition strategy to make data informed decisions.

We are looking for a driven, innovative, and experienced Director of Business Strategy and Analytics to be an advocate for our data in creating an impact oriented culture with stakeholders. To succeed, our analysis should be geared towards the insights that allow people to take actions.  This will require you to understand what they need instead of what they ask for.  In this critical role, you will help define our metrics for content acquisition success as well as the controllable input metrics that drive engagement which drives retention of our users. We are looking for an analytics leader who is comfortable  helping end customers define vague spaces and demonstrating a deep understanding of customer needs and wants.

This role offers:

• The opportunity to make a big difference: Scribd is different from other subscription companies both because of the breadth and depth of our content library as well as the extent of our organic global user base. 

• We have a unique opportunity to help our subscribers find and enjoy a wide variety of media through the use of both proven and cutting edge technology, bringing high-quality content at a fair price to readers around the world.

You will:

• Act as a strategic advisor to internal stakeholders to guide their selection of “metrics that matter”.

• Lead cross-functional efforts to bring together data from multiple data sources to create reports and dashboards that provide product insights to drive strategic business decisions.

• Define a self-service strategy for product analytics to support a variety of data stakeholders including Product Management and Content Acquisition/Publishing teams.

• Solve mission-critical business problems with appropriate statistical rigor.

• Support a variety of stakeholders from Machine Learning and Discovery engineering to our publisher relations and contracting team.

• Deliver high-impact, highly visible presentations around the Product Insight's strategy, processes, metrics, and KPIs to senior and executive level management.

• Demonstrate grit and break down complex problems into actionable development plans.

• Recruit, hire, and retain world-class analytics and data science insights staff.

You Have:

• 10+ years working in data science or analytics, with 3+ years of direct report management experience.

• Excellent written and verbal communication skills, including the ability to effectively present proposals and vision to executive leadership.

• Strong cross functional capabilities and the ability to influence across product, content acquisition, marketing, finance, and more.

• Create analytical frameworks to measure team success: partner with cross-functional teams to define success metrics; create approaches to track the data and troubleshoot errors; quantify and evaluate the data.

• Player-coach: enjoys getting their hands dirty and thrives in the “player-coach” model by hiring A players, coaching and guiding them, while at the same time diving deep to deliver key results if necessary.

• The ability to manage and explain relationships between inversely correlated metrics and execute against a strategy to balance both.

• Outstanding analytical and problem-solving skills with advanced knowledge of statistics and quantitative models and with hands-on technical capabilities: SQL mastery, fluency in Python and R (or other statistical analysis packages), and experience designing and analyzing hypothesis-driven experiments and multivariate tests.

• Undergraduate Degree or equivalent combination of education and experience in a related field.

 * Candidates for this role typically have a degree in Economics, Data, Computer Science, Mathematics, or related discipline.

Ideally, you have

• Experience in content analytics, developing metrics and tests to evaluate content acquisition strategies or in evaluating recommender systems.

At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $160,000 [minimum salary in our lowest geographic market within California] to $258,500 [maximum salary in our highest geographic market within California]. 

In the United States, outside of California, the reasonably expected salary range is between $131,500 [minimum salary in our lowest US geographic market outside of California] to $245,750 [maximum salary in our highest US geographic market outside of California]. 

In Canada, the reasonably expected salary range is between $157,000 CAD [minimum salary in our lowest geographic market] to $232,000 CAD [maximum salary in our highest geographic market]. 

We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.

Benefits, Perks, and Wellbeing at Scribd

*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

• 12 weeks paid parental leave

• Short-term/long-term disability plans

• 401k/RSP matching

• Tuition Reimbursement

• Learning & Development programs

• Quarterly stipend for Wellness, Connectivity & Comfort

• Mental Health support & resources

• Free subscription to Scribd + gift memberships for friends & family

• Referral Bonuses

• Book Benefit

• Sabbaticals

• Company wide events

• Team engagement budgets

• Vacation & Personal Days

• Paid Holidays (+ winter break)

• Flexible Sick Time

• Volunteer Day

• Company-wide Diversity, Equity, & Inclusion programs

Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life

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We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com about the need for adjustments at any point in the interview process.

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

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Remote employees must have their primary residence in: Arizona, California, Colorado, Connecticut, Delaware, DC, Florida, Hawaii, Iowa, Massachusetts, Maryland, Michigan, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, Utah, Vermont, Washington, Ontario (Canada), British Columbia (Canada), or Mexico. *This list may not be complete or accurate, and candidates should speak with their recruiter about their specific location for remote work.

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