Product, Brand, and Community Marketing Lead

About us

Scribe is where exceptional people come to do the best work of their careers. We are a series A, product-led growth startup based in San Francisco. We help over 1 million go-to people document and share what they know. Scribe automatically creates step-by-step guides for any process, putting an end to hours spent taking screenshots and running training sessions. If you’ve always wanted to work on a product that’s truly changing the way people work, we’d love to chat! 

How we work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We embrace the following values:

• A strong sense of ownership

• Defaulting to action

• Humans over everything else 

• A continuous learning and growth mindset

• High performance, high-velocity output

• A supportive, respectful and transparent work environment

About the role:

We are looking for a senior marketer who is deeply creative and excels at storytelling. If you look at a homepage and your mind starts racing with possibilities, campaign ideas and copy experiments, we want to hear from you! We are so fortunate to be building something special at Scribe, alongside incredible users and talent. We’re looking for a special marketer to tell this story — and join us in doing the best work of your career. This is a truly unique opportunity for the right person to build out Scribe’s narrative, positioning, and brand, from the ground up.  Your fingerprints will be all over the experience that 1M+ users enjoy with Scribe. 

You’re a gifted storyteller

• You love writing and are able to craft compelling narrative from a deep understanding of the user. 

• You have the ability to translate complexity into simple, concise and evocative language. 

• You know how to get to the crux of a value proposition and package it into an array of content types - including website copy, social content, sales collateral and emails. 

• You get huge pleasure from persuading people to do something that enriches their lives. 

• You strive to craft emotionally resonant messaging that motivates the reader to immediately stop what they were doing and take action.

You are passionate about brand building:

• You have strong opinions in developing brand strategy and messaging, setting creative direction, and owning the story of a new product. 

• You understand how to create, repurpose, and distribute content that conveys a clear and emotionally resonant message. 

• You get excited about building a brand that represents a movement to a new, better way of working. Everything we do should be unique to Scribe’s brand, add value, and push the envelope.  

You are user-obsessed:

• You love talking to users, sales prospects and members of the Scribe community. You strive to be the champion of the user and have them front and center whenever you’re creating marketing materials. 

• You believe in the power of ‘surprise and delight’. (We love to dream up scrappy, out-of-the-box ways to engage with our users in unexpected and meaningful ways!)

• You love building communities and rallying them around a movement.  You've seen the power of an engaged, raving fan community and believe deeply in investing to support them.

Data drives every decision you make

• You think in terms of experiments. While your instincts are strong and your taste honed, you recognize that the user can work in mysterious ways and there’s often no substitution for an a/b test to determine the best route forward 

• You have a minor dashboard obsession and can often be found checking your latest experiment performance first thing on a Saturday morning 

You think different

• You aspire to be world-class in your craft and you want to be surrounded by others who are sprinting towards that goal

• Moving fast is your default and you’re often several steps ahead of the curve

• You bring a healthy skepticism of traditional marketing. (Our motto is: if Salesforce is doing it, we probably shouldn’t be). You love taking scrappy and creative approaches to standing out from the crowd

• You default to breaking down problems to first principles and are unfazed by tackling big opportunities.

Why should you join Scribe?

You’re a builder at heart who aspires to master your craft. You’re awesome and could work anywhere you want, but you choose to spend your time with us because:

• A high-growth, fast-paced environment - you want to be in a company that aspires to grow as quickly as possible to become as large as possible. You want to be surrounded by coworkers with the same goal of doing the best work of their careers. 

• A (truly) remote / hybrid team - we mean it. You work whenever and wherever you do your best work. If that’s at home, every single day, you got it. If you prefer a coworking space, we’ve got a stipend for that. If you want to work out of our San Francisco office everyday, that’s great. If you only want to visit HQ a few times a year, there’s a stipend for that too. Oh, and no one’s ever uptight if you need to take an hour off to go to a doctor’s appointment or drop your kids off at school.

• Our Slack HQ isn’t a ghost town - we have a lively Slack workspace where we chat with colleagues who are onsite and remote. You’ll be feeling super connected to the team no matter where you are.

• Unlimited PTO - we mean this, too. Take time to go do all of the other things you love, or for whatever reason (we don’t need one). Someone on the team is always traveling (you can see for yourself in our shared team calendar!) 

• Team offsites - we love getting together as a team as often as we can, usually a few times per year. We love the magic of having everyone in a room together doing their best work. We reserve this time to break the script of the regular day-to-day and instead we: tackle big problems, plan new strategies, and brainstorm ideas. Every time we get together, we change the trajectory of the business in big ways for the better. 

• Life at Scribe - we love to have fun as often as we can. You’ll get to enjoy our annual Scribe Day party on Scribe’s birthday, our monthly social events, holiday events and more. Plus, if you’re near the office, the team is always getting together for after-work events like baseball games and shows!

What we can offer you

• Some of the nicest and smartest teammates you’ll ever work with

• Competitive salaries

• Comprehensive healthcare benefits

• Exciting and motivating equity

• Unlimited PTO

• 401k

• Parental Leave

• Commuter/Remote benefits

• WFH Stipend

Compensation

$170k-$220k USD salary + equity

We consider several factors when determining compensation, including location, experience, and other job-related factors.