People & Operations Coordinator

About Us

We are an NYC based creative studio that partners with category-defining tech companies, to engineer virality for fundraise announcements and product launches that dominate X (Twitter) and LinkedIn feeds, reaching tens of millions of views. With our Emmy-Winning creative team as the backbone of each campaign.

We’re scaling quickly (~50+ team members and growing), and are looking for someone to take ownership of the day-to-day operations across payroll, onboarding, invoicing, and employee management.

What You’ll Do

You will own the execution of core internal operations across both employee management and basic financial workflows — ensuring everything runs smoothly behind the scenes.

Payroll & Compensation

• Run and manage payroll for salaried employees

• Calculate and process overtime payments accurately

• Ensure all payments are correct, on time, and documented

• Coordinate with payroll systems/tools and resolve discrepancies

Onboarding & Employee Setup

• Own onboarding for all new hires

• Send and track employment contracts

• Set up employees in Slack, email, and internal tools

• Grant appropriate access to software, accounts, and resources

• Ensure a smooth and organized onboarding experience

People Operations & Admin

• Track and manage PTO across the team

• Maintain organized employee records and documentation

• Handle access management (adding/removing tools, permissions)

• Support general employee requests and internal operations

• Help improve and document internal processes over time

Invoicing & Basic Finance Ops

• Prepare and send client invoices based on internal templates

• Ensure invoices are accurate and aligned with agreed terms

• Track invoice status (sent, paid, overdue)

• Follow up on outstanding invoices when needed

• Coordinate with leadership on any discrepancies or questions

Who You Are

• Highly organized and detail-oriented

• Strong with numbers and comfortable handling payroll + invoices

• Reliable — you don’t let things slip through the cracks

• Process-driven and able to follow structured workflows

• Proactive and able to figure things out without constant direction

• Comfortable working in a fast-paced, startup-like environment

Nice to Have

• Experience with payroll systems (e.g., Gusto, Rippling, ADP, etc.)

• Experience sending invoices (QuickBooks, Stripe, etc.)

• Familiarity with tools like Slack, Google Workspace, Notion, etc.

• Previous experience in an agency or startup environment

What Success Looks Like

• Payroll is consistently accurate and on time

• Invoices are sent promptly and tracked properly

• New hires are onboarded quickly and smoothly

• Employee access and accounts are always properly managed

• PTO and employee records are clean and up to date

• Internal operations run without bottlenecks or confusion

Why Join Shown Media

• Work with a fast-growing, high-performance team

• Be a key part of scaling the company’s internal operations

• Opportunity to grow into a more senior operations or People Ops role over time

• Remote flexibility