
Operations Manager / Chief of Staff
We’re looking for a sharp, high-agency operator to take ownership of business operations and cross-functional execution across a fast-growing SaaS startup. Your job is to help us move faster, stay organized, and turn strategy into results - without things slipping through the cracks.
This is a full-time, long-term role (not freelance or part-time). You’ll work closely with the founder and key team leads to coordinate product, growth, hiring, and internal systems.
What You’ll Do:
Keep track of everything happening across product, engineering, customer success, and growth
Drive high-leverage initiatives: hiring, onboarding systems, AI rollout, internal ops
Chase loose threads, unblock teammates, and clear bottlenecks across teams
Coordinate hiring: draft job posts, manage outreach, screen and onboard
Build and maintain operating rhythms: weekly check-ins, async updates, tracking dashboards
Document processes, SOPs, and internal workflows to scale what works
Requirements:
3+ years experience in operations, Chief of Staff, or project management roles
SaaS/startup/agency experience - you understand the pace and chaos of early-stage
Confident using ClickUp, Notion, Slack, Intercom, and modern SaaS tools
Strong written + verbal communication - you’ll be talking with the team daily
Ability to execute fast and figure things out without hand-holding
High attention to detail
Bonus: experience working with remote teams
What We Offer:
Full-time role (40 hrs/week), salary based on experience
Long-term stability - we’re not looking for a short-term contractor
Remote-friendly, async-first culture with fast decision making
Direct access to the founder, real ownership, and ability to shape the company
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