TypeScript Developer

Support Sidekick TypeScript Developer Wanted

Support Sidekick is looking for an experienced, product-focused TypeScript Developer!

If you're interested in working with a tight team, getting a say in what you create, and learning to use the latest and greatest AI tools to build cool stuff, this job could be for you! 

The Overview

• Full-time: 40 hours per week

• Flexible: work from anywhere (as long as there is some overlap with Japan time)

• Fun: You get to play with all the cool AI stuff

• Opportunity: Get in early with a small, independent team

• Impact: Work directly with the founders

Who is Support Sidekick?

• We’re a small, efficient team building amazing products and calmly enjoying the journey.

  • A non-technical founder based in Tokyo 

  • A technical founder based in Osaka

What is Support Sidekick?

• A suite of AI-first Customer Support SaaS tools

• One of our tools can be seen in the wild at supportsidekick.ai

What your role IS:

• You'll step into the role of a true collaborator, where your voice carries weight in every decision about products and technology. 

• Your tasks will encompass building features, squashing bugs, enhancing performance, and learning new AI technologies. 

• You'll be in charge of not only the code but also the design, testing, and documentation for everything you create.

• You’ll join and participate in the end-to-end creation process: from ideation to development of new features.

• You'll have a chance to make a big impact here. It's also a great place to learn and grow.

What your role IS NOT:

• Endless meetings, estimation guesswork, or slogging through an infinite backlog

• A venture capital-backed unicorn chasing growth at any cost

Who we’re looking for

• You’re a product-focused, senior TypeScript developer with a good number of years under your belt. 

• You're a self-learner, who can write entire features all by yourself and are open to feedback on your own code. 

• You get the balance between super clean code and code that just gets the job done.

• You're fun to work with. You're the kind of person who's open-minded and positive. You generally give folks the benefit of the doubt.

• English might not be your first language, but you've got a solid grasp of it. You wouldn't break a sweat writing docs or chatting about a fresh feature with a customer.

• You're a pro communicator. 

What’s the tech stack?

• TypeScript

• Node.js

• Firestore Database

• Vue

• Google App Engine

• Google Cloud Tasks

Requirements

• TypeScript Proficiency: A minimum of 5-7 years of hands-on experience with TypeScript, including a deep understanding of its features, type systems, and best practices.

• Frontend Development: Skilled in frontend development technologies such as React or Angular, as TypeScript is commonly used in web development.

• Full-Stack Development: A broad understanding of both frontend and backend development, enabling seamless integration of TypeScript code throughout the product. Must have experience with Node.js.

• Testing: Expertise in unit testing and end-to-end testing with tools like Jest, Mocha, or Cypress to ensure product quality.

• Problem-Solving: Strong analytical and problem-solving skills to address complex issues and optimize product performance.

• Product Focus: A keen understanding of the product development process, user experience design, and the ability to align technical decisions with business goals and user needs.

Nice-to-haves (but not required!)

• Experience with Zendesk, Help Scout, or OpenAI APIs

• UX/UI Skills: A background or skills in user experience (UX) and user interface (UI) design can help in creating more user-friendly and visually appealing products

• Remote Work Experience: Experience working effectively in remote or distributed teams, showcasing adaptability and strong communication skills in a remote work environment

• Live in Tokyo, Japan, and enjoy ramen:)

Some Additional bonuses

• 20 days vacation per year (flexible)

• Tuition reimbursement

• Paid gym membership

• Equity participation available

Support Sidekick asks respectfully to only apply through the application form and not email/apply to them directly. Recruiters and Agencies please do not contact Support Sidekick directly.