Support Sidekick TypeScript Developer Wanted
Support Sidekick is looking for an experienced, product-focused TypeScript Developer!
If you're interested in working with a tight team, getting a say in what you create, and learning to use the latest and greatest AI tools to build cool stuff, this job could be for you!
Full-time: 40 hours per week
Flexible: work from anywhere (as long as there is some overlap with Japan time)
Fun: You get to play with all the cool AI stuff
Opportunity: Get in early with a small, independent team
Impact: Work directly with the founders
Who is Support Sidekick?
We’re a small, efficient team building amazing products and calmly enjoying the journey.
A non-technical founder based in Tokyo
A technical founder based in Osaka
What is Support Sidekick?
A suite of AI-first Customer Support SaaS tools
One of our tools can be seen in the wild at supportsidekick.ai
What your role IS:
You'll step into the role of a true collaborator, where your voice carries weight in every decision about products and technology.
Your tasks will encompass building features, squashing bugs, enhancing performance, and learning new AI technologies.
You'll be in charge of not only the code but also the design, testing, and documentation for everything you create.
You’ll join and participate in the end-to-end creation process: from ideation to development of new features.
You'll have a chance to make a big impact here. It's also a great place to learn and grow.
What your role IS NOT:
Endless meetings, estimation guesswork, or slogging through an infinite backlog
A venture capital-backed unicorn chasing growth at any cost
Who we’re looking for
You’re a product-focused, senior TypeScript developer with a good number of years under your belt.
You're a self-learner, who can write entire features all by yourself and are open to feedback on your own code.
You get the balance between super clean code and code that just gets the job done.
You're fun to work with. You're the kind of person who's open-minded and positive. You generally give folks the benefit of the doubt.
English might not be your first language, but you've got a solid grasp of it. You wouldn't break a sweat writing docs or chatting about a fresh feature with a customer.
You're a pro communicator.
What’s the tech stack?
Google App Engine
Google Cloud Tasks
TypeScript Proficiency: A minimum of 5-7 years of hands-on experience with TypeScript, including a deep understanding of its features, type systems, and best practices.
Frontend Development: Skilled in frontend development technologies such as React or Angular, as TypeScript is commonly used in web development.
Full-Stack Development: A broad understanding of both frontend and backend development, enabling seamless integration of TypeScript code throughout the product. Must have experience with Node.js.
Testing: Expertise in unit testing and end-to-end testing with tools like Jest, Mocha, or Cypress to ensure product quality.
Problem-Solving: Strong analytical and problem-solving skills to address complex issues and optimize product performance.
Product Focus: A keen understanding of the product development process, user experience design, and the ability to align technical decisions with business goals and user needs.
Nice-to-haves (but not required!)
Experience with Zendesk, Help Scout, or OpenAI APIs
UX/UI Skills: A background or skills in user experience (UX) and user interface (UI) design can help in creating more user-friendly and visually appealing products
Remote Work Experience: Experience working effectively in remote or distributed teams, showcasing adaptability and strong communication skills in a remote work environment
Live in Tokyo, Japan, and enjoy ramen:)
Some Additional bonuses
20 days vacation per year (flexible)
Paid gym membership
Equity participation available
Support Sidekick asks respectfully to only apply through the application form and not email/apply to them directly. Recruiters and Agencies please do not contact Support Sidekick directly.
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