HR Operations Manager

Role Overview

We are looking for a strategic and hands-on HR Operations Manager to oversee and enhance our global HR processes. You’ll lead the operational side of our HR business, ensuring that processes, policies, and systems are efficient, compliant, and aligned with our business goals. This role is ideal for someone who enjoys a fast-paced, genuinely dynamic environment and has experience scaling HR functions internationally.

Key Responsibilities

• Design, implement, and continuously improve HR policies, procedures, and systems across multiple geographies, especially in Europe and the US.

• Ensure compliance with local, regional, and international labor laws and regulations

• Manage relationship with our HR employment providers that we use to hire remote employees

• Source and evaluate external suppliers for various services including outstaffing, EOR and immigration/relocation services.

• Manage our HRIS, ensuring that the system adapts to our evolving needs, creating new processes as needed. Ensure data compliance.

• Oversee employee lifecycle processes: hiring and firing processes, data management, documentation, and reporting

• Partner with legal and finance teams on HR compliance and audit matters

• Oversee payroll operations across regions in collaboration with external providers and internal finance teams. Seek opportunities to add efficiency and automation.

• Generally become a champion for HR process automation and system improvements to drive operational efficiency

• Collaborate cross-functionally to ensure a seamless employee experience throughout the employee lifecycle

• Coordinate relocation, visa, and international employment processes as needed

• Partner closely with HRBPs, Talent Acquisition, IT, and other departments to ensure aligned and scalable HR support
  

Requirments

• Bachelor’s degree in Human Resources, Business Administration, or a related field

• 8+ years of progressive HR operations experience, with at least 4 years experience in a management/leading role.

• Experience managing HR across multiple countries and jurisdictions.

• Strong knowledge of HRIS systems (e.g., BambooHR, Workday, HiBob, etc.)

• Familiarity with global payroll, benefits administration, and labor law compliance

• Proven track record of process improvement and automation

• Excellent project management, analytical, and organizational skills

• Strong communication and interpersonal skills

• Comfortable with ambiguity and adapting to a fast-evolving business environment

• Fluent in English; additional languages are a plus
  

What We Offer

• Competitive compensation and equity package

• Remote-first work culture with flexibility

• Health, wellness, and learning stipends

• Global team of innovative and supportive colleagues

• Opportunity to shape the future of AI at a mission-driven company
  

How to Apply

Ready to make an impact? Submit your resume and a brief cover letter explaining why you’re excited to join Toloka.ai. We’re looking forward to meeting you!