Proposal Writer

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.
Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

Proposal Writers demonstrate experience in responding to bids and maintaining a content management solution, exhibiting strong organizational and written communication skills. 

Proposal Writers are responsible for optimizing the content repository structure. This role works with stakeholders and Subject Matter Experts (SMEs) to maintain and expand a database of pre-written content and a library of reusable RFP/Tender components, templates and processes documentation.

Proposal Writers exhibit excellent time management, collaboration and communication skills along with experience in project and content management with strong focus on attention to detail. Proposal Writers are well organized, enjoy planning, executing the plan and controlling the progress, and hold the ability to be flexible to reprioritize based on relevant business requirements. Those in the Proposal Writer role must be results oriented with a drive for excellence. The role will mainly engage internally with subject matter experts from product, product marketing, infrastructure, legal, sales and other teams but may also require some engagement with customers or prospects if required.

Key Responsibilities and Outputs

Proposal Management:

• Manage the end to end process for RFPs, Procurement Questionnaires and other similar documents

• Execute an intake process for RFPs/Tenders with Go-to-Market (GTM) stakeholders

• Understand the requirements of the RFP/Tender and create a project plan to see the project to completion

• Drive each contributor to timelines and ensure completion of the proposal

• Utilize the content repository to complete the response where there are gaps in the available content, engage appropriate stakeholders to create the response

• Support the production of the proposal and other related customer-facing documentation

• Ensure proposal documents follow standard company formatting and quality standards (consistent branding for all company specific documents)
   

Content Management:

• Provide input into the design of the content repository structure

• Continue to optimize the repository structure to ensure ease of access, security and data integrity

• Work with internal stakeholders to maintain available master documents sets including templates, pre-written responses

• Proactively develop and manage a network of subject matter experts (SMEs)

• Consolidate information provided by SMEs to edit it into a defined style, tone of voice, ensuring that it is clearly articulated and easy to integrate into a proposal

• Scheduling regular reviews of the content repository to identify areas that need to be updated / expanded

Product Knowledge:

• Maintain knowledge of our product set and understand the value proposition provide to our customers

• Understand how our products fall into the marketplace and with competitors

Quality focused, sets high quality and accuracy standards for work and strives for continuous improvement:

• Good interpersonal and influencing skills

• Ability to work in a fast-paced environment and manage multiple priorities

• Ability to prioritize own workload

• Ability to work independently and perform under pressure to tight deadlines

• Excellent communication skills, writing and analytical skills 

• Proactive working style with the ability to adapt to change

Qualifications

Essential

• 2+ years experience as a bid writer, tender coordinator, or an equivalent combination of education and experience to successfully perform the key responsibilities of the job

• Organizational skills including accuracy, timeliness and detail oriented with the ability to work well while managing multiple activities and meeting established goals

• Excellent writing, editing and reviewing skills

• Excellent English communication skills (both written and verbal) 

• Understanding of tender processes

• Proficiency in Google Workspace (docs, sheets, slides) and Microsoft Office (Word, Excel)

• Higher Education level, or equivalent experience

• Ability to work local hours for North and South America
   

Preferred

• At least 2 years experience working with various departmental streams including Sales, Managers, Technical, Developers and Administrative staff

• Experience in Enterprise software/SaaS

• Multiple language knowledge (Spanish desired)

Additional Information

The expected annual base salary range for this position is: $69,843/year to $89,799/year. This position is bonus eligible / commission-based. As a Remote-First company, actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation - whether that be remote, in one of our offices/rented spaces, or hybrid.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.

• Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.

• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

• Action & Ownership - We have a bias toward action and empower teammates to make decisions.

• One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working 

• Remote First Culture

• Health Care Coverage*

• Tuition Reimbursement*

• Competitive Paid Time Off 

• 4 Self-Care Days per year

• National Holidays*

• 2 Founder Days + Juneteenth Observed

• Paid Volunteer Time*

• Charitable contribution match*

• Monthly Wellness Reimbursement/Home Office Equipment*

• Access to Modern Health (mental health platform)

• Parental Leave*

• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

 Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.