Client Success Manager

Client Success Manager (Central or Eastern Time Zone)

NOTE: Applicants MUST read this entire job posting and complete all steps outlined below to be considered for this position.

Our Mission:

At UCM Practice Growth Systems, we're not just a consulting agency; we're a team on a mission. Dedicated to the glory of God, we aim to bring hope and healing to sick and suffering people through our partnership with upper cervical chiropractors.

Your Role in Our Mission:

We are looking for a passionate, energetic, people-oriented leader to serve as a Client Success Manager. This role combines relationship-building, client success support, and light sales responsibilities. You will work closely with our Director of Client Success and Sales, the client success team, and the UCM leadership team to coach clients in our success principles, support their teams, perform review calls via zoom, capture happy client video testimonials, and encourage upgrades and referrals. If you love connecting with people and seeing them grow—this role may be perfect for you.

Who We Are Looking For:

• High energy personality (energetic, relational, outgoing, warm)

• Hungry, driven, and eager to grow within a results oriented & impactful team

• US-based, preferably in the Midwest or Southern US

• Experience in client success, account management, or sales

• Positive experience with Chiropractic (UC experience is a strong plus)

• Strong communication skills, reliability, and ability to represent our brand professionally

• Experience leading, managing and holding team members accountable to results

Key Responsibilities

• Lead client review calls daily (also preparation and data gathering for calls)

• Manage the client success team and get great results

• Bring energy, enthusiasm, and relational strength to every interaction

Compensation & Benefits:

• $40,000 base annual starting salary

• 25% commission on all upgrades ($1000-$2000/month potential)

• Upper Cervical Chiropractic Care 100% reimbursed immediately

• Major Medical Policy Health Insurance. We Pay 50% of a Major Medical Policy Monthly Premiums immediately. 

• Various Professional & Personal Development Training Opportunities immediately

• Paid time off after 90 day probationary period

• Complimentary Attendance in Financial Peace University after 180 days of employment 

• Monthly Profit Sharing Bonuses after 365 Days of Employment 

• 401k with 4% match after 365 Days of Employment 

• Opportunities for advancement in leadership and management

• Work within a Christ-centered, mission-driven organization
  

Meet the UCM Team https://uppercervicalmarketing.com/upper-cervical-marketing-team/ and Explore Our Core Values https://uppercervicalmarketing.com/about-us/ at this link.

How to Apply:

Are you ready to step into a role where your work truly matters? If you share our dedication to bringing hope and healing to sick and suffering people for the glory of God, follow the link below:

To apply, click the ‘Apply Now’ button to submit your application.

Hours: Full-time remotely
Job Type: Full-time
Expected hours: 40 per week
Language: English (Required)